The Lead Support Engineer role involves providing technical support to a proprietary application platform in a global environment, guiding external users and internal colleagues. This position requires a quick learner skilled in customer support and knowledgeable about various application platforms, especially proprietary applications. The role includes overseeing the support team, ensuring adherence to service level agreements, monitoring support tickets, and providing coaching and mentoring to team members. The Lead Support Engineer will also be responsible for process improvement, team management, and collaboration with other departments to enhance support operations and customer satisfaction.

Lead Support Engineer

The Support Desk Quality Assurance Lead at a top fashion company is responsible for ensuring high standards of service and efficiency within the support desk operations. This role involves reviewing and analyzing customer feedback, tracking and trending support interactions, and addressing issues to enhance overall service quality. The Lead will use critical thinking skills to work in partnership with leadership to establish effective processes, solve complex problems, and work flexibly to meet the needs of the business.

Support Desk Lead

As a Lead Collections Specialist at Discover, you will be responsible for servicing delinquent credit card accounts through various contact channels, including outbound, inbound, and digital messaging. Your role involves minimizing losses to the company by assessing each customer situation to provide relevant payment options while strengthening the relationship with customers. This position offers a variety of shifts, including fully remote options, and provides employees with a one-time allowance for home office setup and monthly payments to offset remote work expenses.

Lead Collections Specialist

As a Team Lead for Customer Success Enabling at SMART Technologies, you will be responsible for leading a team focused on driving software adoption, enhancing customer satisfaction, and enabling strong renewal, cross-sell, and upsell results. This role involves overseeing a team of Customer Success Managers, managing customer engagement strategies, and ensuring continuous learning and development within the team.

Team Lead, Customer Success Enabling (D548)

Team Lead, Customer Success Enabling

The Technical Delivery Team Manager at Ascendion is responsible for fulfilling engagement requests for Customer Engineers, facilitating the use of resources to fulfill these requests, and ensuring customer satisfaction with engagements. This role involves working with Business Stakeholders to assess and develop consultant skills, maintaining the data integrity of the request management system, and leading and maintaining large teams of technical engineers. The position requires a blend of resource management, program or project management experience in IT, operations, or business, and strategic thinking to achieve quality delivery outcomes.

Technical Delivery Team Manager

As a Lead Software Engineer at BigRio, you will be responsible for the successful delivery of software and related platform services for the Client. This role involves leading the application and mobile software engineering team, managing a team of software developers and technology specialists, and working closely with various technology, product, and business stakeholders to deliver software and IT services that meet user needs. The position focuses on developing enterprise-scale web-based and mobile solutions using industry-recognized cloud platforms, backend, frontend technologies, and mobile development.

Software Engineering Manager

Lead Software Engineer

Apex Systems is seeking a Lead Backend Developer for a 6-month contract to hire position in New Orleans, LA. The role involves leading and mentoring a team of backend developers, designing, developing, and maintaining APIs, and coordinating with cross-functional teams on major initiatives. The ideal candidate will excel in working with large-scale applications and frameworks, have outstanding communication and leadership skills, and provide technical guidance and best practices for backend development.

The Retail Team Lead at Office Depot Inc. is a part-time role focused on providing 'total solutions' to customers, encompassing Products, Technology, Services, Furniture, and Print offerings. This role involves building and maintaining customer relationships, becoming a trusted advisor, and supporting a customer-centric environment. The Team Lead will also be responsible for operational efficiency, client engagement, and ensuring the safety and security of the building and associates during the absence of the management team.

Part Time associates with Leadership Experience - Office Depot near Florida Mall

Retail Team Lead

As an Associate Team Leader at H&R Block, you will support a single retail office during tax season, exceeding client expectations and providing daily operations direction. This role involves a flexible part-time schedule from early December through January, transitioning to full-time during tax season. The position emphasizes leadership, client service, and operational excellence, with a focus on delivering outstanding customer experiences.

Associate Team Leader

We are seeking a dedicated and experienced Team Lead to oversee a team performing Benefit Verifications within our virtual call center. This role involves guiding team members, ensuring performance standards are met, and maintaining high-quality service for our clients. The position requires onsite presence for the first week and is based in Florida.

Insurance Verification- Team Lead

Team Lead - Benefit Verifications

This position is responsible for maintaining and executing the policies and procedures for the Dealer Management program, covering 2,400 RV and Marine dealerships. Responsibilities include monitoring and validation of dealer performance metrics, investigating and addressing breaches, summarizing results, compiling Dealer Management metrics into comprehensive report decks, and working with various constituencies to achieve business objectives.

Process Manager Lead

The SAP Sales and Distribution Team Lead at Baer will lead the design, configuration, and implementation of the SAP Sales and Distribution (SD) module, ensuring it meets business needs and industry standards. This role involves managing the full lifecycle of SAP SD projects, collaborating with business stakeholders, providing expertise on SAP module integrations, and ensuring optimal performance and reliability of the SAP SD module. The position is remote with some trips to NC and is expected to last for 10+ months.

SAP Sales and Distribution Team Lead (16485)

SAP Sales and Distribution Team Lead

As the Application Support Lead at CAI, you will lead a team providing day-to-day support and maintenance of client applications. This role involves responding to incidents and service requests, performing maintenance and upgrades, engaging with application vendors, and ensuring work tasks are delivered on time and within SLA. The position is full-time and remote, requiring a Bachelor's degree or higher in Computer Science or a related field, along with 5+ years of experience in IT applications support, preferably in the veterinary care industry.

Application Support Lead

As a Technical Lead & Solutions Architect at A-TEK, you will drive innovation and steer digital solutions across multiple domains, merging senior technical expertise with strategic growth. This role involves leading the development of mission-impacting digital solutions, amplifying A-TEK's presence and thought leadership in the industry, and navigating a career in a culture that champions professional development, innovation, and collaboration. The position is remote with a preference for DC Metropolitan area applicants.

Technical Lead / Solutions Architect

The Lead Project Manager at Lumen is responsible for planning, organizing, and managing large-scale projects with significant complexity, unique requirements, or qualifying as 'Special Projects' within the Mass Markets Planning team. This role involves leading project teams, defining project objectives, schedules, and deliverables, and ensuring successful project completion. The position is fully remote, with a preference for candidates in the Denver metro area.

Lead Project Manager

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