The Client Advocate at Willis Towers Watson is responsible for maintaining client relationships within the Financial Institutions & Professional Services sector. This role involves a strong connection to the client's business, understanding of their industry, and contributing to generating new opportunities by developing and closing on expanded business services, products, and solutions. The position requires strong negotiation, management, project management, and presentation skills, and offers a hybrid working opportunity with some office time and travel to client locations.

CLIENT ADVOCATE FINANCIAL INSTITUTIONS & PROFESSIONAL SERVICES

Client Advocate

The Associate Client Advocate (ACA) at WTW is a client-facing role responsible for supporting client relationships, strategy development, and execution at the insurance program level. This role involves internal delivery activities, direct client engagement, and retention, in conjunction with a Producer and Client Advocate within one of WTW's Industry Vertical Divisions or Geographical Divisions. The ACA owns client service activities, engages with sales and broking, and aims to provide an exceptional client experience.

Associate Client Advocate - Healthcare and Life Sciences

Associate Client Advocate

Tithe.ly is seeking talented professionals for the role of Customer Support Advocate, offering an excellent customer experience through email, chat, and phone services. The role involves delivering solutions to customer inquiries, troubleshooting issues, training customers on new software, and contributing to process improvements. This position is fully remote, requiring US-based candidates who are legally able to work full-time in the US.

Customer Support Advocate - Ongoing (Remote)

Customer Support Advocate

We are seeking a Registered Nurse for a fully remote Patient Care Advocate role. This position involves working with a variety of healthcare tasks, including HEDIS Experience and Quality Assurance/Review. The role is remote and requires a nursing license for the state of Pennsylvania or a compact nursing license allowing practice in Pennsylvania.

Patient Care Advocate

The Patient Advocate I at Emory University Hospital Midtown coordinates the investigation, management, regulatory compliance, and resolution of complaints and grievances. This role involves working with various team members across the system to support service facilitation requests, investigating complaints, assessing case consequences, and resolving quality of service and quality of care complaints. The position requires a high degree of interpersonal communication, conflict management, and the ability to prioritize multiple tasks and case load.

Patient Advocate I - Emory University Hospital Midtown

Patient Advocate I

Under supervision, this position is responsible for responding to telephone and written inquiries in a prompt, accurate, and objective manner. Duties include conducting research and completing complex adjustments as assigned. The role involves spending approximately 90% of the scheduled time on the phone according to business needs.

Customer Advocate II - DGD

Customer Advocate II

Randstad US is seeking a Healthcare Member Advocate for a remote role in Corpus Christi, TX. This position involves handling inbound calls from members regarding their benefits, conducting research on providers and community resources, and making outreach calls. The role requires knowledge of the healthcare field, experience in a call center setting, and the ability to provide excellent customer service. Hours are Monday-Sunday, 6 a.m. to 7 p.m., with a rate of $17.00 per hour.

member advocate - corpus christi, tx

Healthcare Member Advocate

The Patient Advocate II at Emory Saint Joseph's Hospital manages the investigation, management, regulatory compliance, and resolution of complaints and grievances. This role involves collaboration with team members across the system and external resources to support service facilitation requests, adherence to regulatory guidelines, and a focus on patient experience. The position requires a high degree of interpersonal communication, relationship building, and proficiency in computer programs such as Microsoft Office and electronic medical record systems.

Patient Advocate II - Emory Saint Joseph's Hospital

Patient Advocate II

The Patient Advocate I at Emory Decatur Hospital is responsible for coordinating the investigation, management, regulatory compliance, and resolution of complaints and grievances. This role involves working with various team members across the system to support service facilitation requests, investigating complaints, assessing case consequences, and resolving quality of service and quality of care complaints within the Emory Healthcare organization. The position requires a high degree of interpersonal communication, conflict management, and the ability to prioritize multiple tasks and case load.

Patient Advocate I - Emory Decatur Hospital

Disabled Veteran Solutions is seeking a Customer Advocate to join their Customer Service Division. This role involves navigating the world of PCPs, meds, appointments, and benefits for 50-70 individuals daily, making a real impact on people's lives. The position is full-time, Monday through Friday, with shifts between 8am and 8pm EST, and requires a 5-week intensive orientation.

Remote Customer Service Representative (Advocate)

Customer Advocate

The Customer Success Advocate Senior at Lumen is a customer-facing role focused on revenue retention and ensuring strict adherence to activity metrics for the Inside and Mid-Market Customer Segment. This position involves acting as a subject matter expert, mentoring, engaging in project-based activities, managing high-interaction accounts, and implementing customer success plans and strategies. The role requires a minimum of 5 years of customer success or account management experience, with a preference for those who have managed Inside and/or Mid-Market accounts.

Customer Success Advocate Sr

Customer Success Advocate Senior

Disabled Veteran Solutions is seeking a Customer Service Advocate to join their team. This role involves navigating the world of PCPs, meds, appointments, and benefits for 50-70 individuals daily, making a significant impact on their lives. The position is full-time, requiring flexibility and the ability to handle multiple tasks simultaneously. A 5-week intensive orientation is provided, along with ongoing training and support.

Customer Service Advocate, Remote

Customer Service Advocate

The Member Services Advocate at Convey Health Solutions assists Cigna members with a wide range of critical services including updating account information, providing plan information, and resolving issues with the utilization of the plan. This role involves inbound and outbound calls, researching billing discrepancies, educating beneficiaries on plan benefits, and ensuring compliance with HIPAA regulations. The position requires a high level of technical accuracy, professionalism, and adherence to company policies and CMS Guidance.

Member Services Advocate

The Patient Advocate II at Emory Healthcare manages the investigation, management, regulatory compliance, and resolution of complaints and grievances. This role involves collaboration with team members across the system and external resources to support service facilitation requests, adherence to regulatory guidelines, and a focus on patient experience strategy. The position requires a high degree of interpersonal communication, conflict management, and problem-solving skills, and offers opportunities for professional development and leadership roles.

The Customer Advocate II at Graphic Packaging International, LLC is responsible for managing major customer accounts through the utilization of supply chain processes, technologies, and tools. This role involves making tactical and strategic decisions regarding customer accounts, balancing customer needs with division objectives, and developing and maintaining relationships with customers, sales, supply chain, and manufacturing teams. The position requires a blend of leadership, problem-solving, and communication skills to ensure superior service and proactive management of customer accounts.

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