Join McKesson as the Lead Contact Center Engineer and spearhead our highest level of telecommunications engineering. In this senior role, you will drive the design, engineering, and support of our comprehensive Contact Center and Unified Communications systems, focusing on UCaaS and CCaaS technologies. Your work will transform the user experience across the organization, making services more innovative and cost-effective.

Lead Contact Center Engineer (UCaaS and CCaaS)

Lead Contact Center Engineer

The Direct Support Professional at West Family Services LLC provides support for an individual with special needs, focusing on coaching them on independent living skills, making wise choices to enhance their quality of life, and reminding them of important tasks. This role involves a variety of responsibilities including overseeing basic hygiene tasks, preparing meals, ensuring medication compliance, and organizing activities. The ideal candidate will possess patience, empathy, strong interpersonal skills, and a detailed knowledge of best care practices.

Direct Support Professional - West side

Direct Support Professional

Direct Support Professionals play a crucial role in patient care by providing direct support to those with intellectual and developmental disabilities. They perform personal care tasks, foster positive relationships, ensure client safety, and document services provided. This role is remote and offers a range of benefits including 401(k) matching, performance-based bonuses, a signing bonus, competitive salary, health insurance, and opportunities for advancement.

The Lead Support Engineer role involves providing technical support to a proprietary application platform in a global environment, guiding external users and internal colleagues. This position requires a quick learner skilled in customer support and knowledgeable about various application platforms, especially proprietary applications. The role includes overseeing the support team, ensuring adherence to service level agreements, monitoring support tickets, and providing coaching and mentoring to team members. The Lead Support Engineer will also be responsible for process improvement, team management, and collaboration with other departments to enhance support operations and customer satisfaction.

Lead Support Engineer

The Support Desk Quality Assurance Lead at a top fashion company is responsible for ensuring high standards of service and efficiency within the support desk operations. This role involves reviewing and analyzing customer feedback, tracking and trending support interactions, and addressing issues to enhance overall service quality. The Lead will use critical thinking skills to work in partnership with leadership to establish effective processes, solve complex problems, and work flexibly to meet the needs of the business.

Support Desk Lead

Join the team at SAW, Inc. as a Direct Support Professional, where you will play a crucial role in providing a supportive environment for adults with developmental disabilities. This position involves direct care and support, assisting with daily living activities, fostering a positive environment, planning engaging activities, and implementing individualized care plans. The role requires a high school diploma or GED, a valid driver's license, reliable transportation, and the ability to pass a background check and drug screening.

Direct Support Professional - Maple Heights

Connections in Ohio is seeking a Direct Support Professional (DSP) to provide supported living services to individuals with developmental disabilities in Cuyahoga County homes. This role involves assisting individuals with daily living needs, transportation, meal preparation, household cleaning, and medical appointments. The position offers competitive pay, paid training, and opportunities for bonuses and promotions. This is a part-time or full-time position with a variety of shifts available, including weekends.

Direct Support Professional ( DSP ) FLOAT 19.25 / hr

We are seeking a Service Desk Supervisor to oversee a team of technicians, respond to customer inquiries, and assist with resolving issues and complaints. This role involves implementing procedures to maintain an efficient technical environment, ensuring high-quality services, and proactively addressing issues. The ideal candidate will have excellent customer service skills and a broad technical skill set.

Service Desk Lead

The Director of Application Development and Support at Conduent is responsible for overseeing the end-to-end development, deployment, and maintenance of enterprise applications. This role ensures that applications are developed in alignment with business goals, using the latest technologies and best practices. Additionally, the Director will lead the support teams to ensure ongoing maintenance, optimization, and troubleshooting of applications, providing a seamless experience for end-users.

DIRECTOR, APPLICATION DEVELOPMENT & SUPPORT

Director of Application Development and Support

The Director of Human Resources & Business Support at Marriott International is responsible for the daily execution of the Human Resources Business Plan, aligning with the property's strategic delivery of Human Resources services. This role involves managing talent acquisition, succession and workforce planning, performance management, and developing property associates using technology efficiently. The Director also plays a key role in creating processes to meet broader business objectives and utilizes the Human Resource Business Plan to deliver HR services that enable business success.

DIRECTOR OF HUMAN RESOURCES AND BUSINESS SUPPORT

Director of Human Resources and Business Support

As the Application Support Lead at CAI, you will lead a team providing day-to-day support and maintenance of client applications. This role involves responding to incidents and service requests, performing maintenance and upgrades, engaging with application vendors, and ensuring work tasks are delivered on time and within SLA. The position is full-time and remote, requiring a Bachelor's degree or higher in Computer Science or a related field, along with 5+ years of experience in IT applications support, preferably in the veterinary care industry.

Application Support Lead

This is a Staff Technical Lead Manager role at Salesforce, focusing on the Experimentation & Insights team within Observability & Performance. The role involves a mix of people management and technical hands-on work, leading a small team to develop and operate an Experimentation platform, Houston, which is crucial for Slack's product development and innovation. The position requires a passion for product experimentation, a deep understanding of experimentation platforms, and the ability to mentor and lead a team towards technical excellence.

STAFF TECH LEAD MANAGER, EXPERIMENTATION & INSIGHTS - SLACK

Staff Technical Lead Manager

I am excited to be partnered with a global, privately-held Medical Communications agency on a rare new opportunity in which they are seeking a digitally-focused Associate/Client Services Director to join and lead their ever-growing Client Services team. This role involves serving as a strategic partner to clients, overseeing the team, managing client relationships, and ensuring satisfaction across all services provided. The position offers the opportunity to drive projects effectively, delegate tasks, and manage financial and account budgets.

ASSOCIATE/ CLIENT SERVICES DIRECTOR- MEDICAL COMMUNICATIONS (MEDICAL AFFAIRS) - REMOTE

Associate/Client Services Director

The Director, Field Support & Customer Relations I at ARAMARK is responsible for leading multiple Field Support & Customer Relations Managers in maintaining positive relationships with all Avendra customers and local vendors within a specified geographic area. This role focuses on continuous improvement, accountability in customer care, and property level participation. The position is remote and can be based anywhere on the East Coast.

Customer Relations Director I

Director, Field Support & Customer Relations I

Peak Potential Therapy is seeking caring, dependable, and fun-loving individuals to work as a Behavior Technician (BT) with kids with special needs under the direction of a Board Certified Behavior Analyst (BCBA). The role involves one-on-one instruction based on the principles of Applied Behavior Analysis (ABA), with responsibilities including teaching, data collection, and implementing academic and behavior programs. No certification is required upon hire, but RBT and CPR certifications are necessary within 30 days. Shifts are available between 8:00 am to 7:00 pm, primarily at the therapy center in Northfield, OH, with some home, school, or community visits.

Tutor / Direct Support Staff

Direct Support Staff / Behavior Technician

+bia1E/9Ura0W56PK0QRs1nb0fPaPw1LecFl73e1Zno=

0yryKyiv//5ZYlTDMV3LFPtHwym9DzfhaGKkhjLWumc=

1PbXZCkmjsWX/JPZ0zDz35M1CdhIEEhFhVTF9UZbsUw=

3eZiYdEf1GWONV+R64EHcPPvLb4v6J0JWgZreMFwQRo=

If QUICK_APPLY_SKIP_SUBMIT is set to true these providers will ignore the setting and still submit.

7UWw5juL5kSuktDEYRAJaZaaSr/dkptNWDM6YczaXvQ=

7veoecbDe4L73TGHP2ISin46xsmdddCOKtRpfQxjDN8=

8yxkMFFydubARRB/A0n8dt2+tN+s0Qba5Bm+ZhR6A74=

917BuR4psrYXtoUglgzOqK2gT6nHiFac0vaL7OlNrj4=

BTHovjnwfD7MxYTZVgYObuyOKROSVx/I0X5yo3nLGw8=

CLGiSKlyYhMQqU9L5I5y5Kcwm5S4f77Utdfa8ExP9Bw=

HRzePCbXb7ufZUWsFxKsWQyEIUrwU5VCFht/1iNmtTo=

Id0yBc3Lk10hOWDAGUFDOHeLqi73qkOki+HsqthrqY8=

MltczCjhmN0jRgow3UO+iDMtltW8AfF7hJYVp339Mbk=

NI/PueuALd9KIOo3aGPg/youiuzzXOlUegGuLsVspks=

PX9iho18hgd+if3tD3rS2RRXrbzlHq613z5WXlVZ7+k=

VUOVNO4gG3SQXJg1E5TYU50XsmIaCxqBNHZWw48U8/0=

Y1UD/mVBFR+4WXoXRwyYrTpXnLvnt4lZ1G/TbY1bWR4=

dCG5zdM4/wqhDoKFVboNOhuBLLEkQ95fHprPrsJVaxM=

fr9JCYJNVqBBC7QlJK+AFZY+8NEptSjJEpTFKNeRx4U=

h+e82EFLmuH1BOGKDTUyfliYoBDF4Tq54kkm9H1Q67M=

kF6veelbgshOJpV3Mn6vB3mb3LuydeEVDSOxtIHM8N8=

kbjXyyPP5adVqoaL7EYbdoyqDzFqF5a+VbOBN3j1bVg=

lWPMwjsh2VXkQjRFxWpjkQ/+Yx1eEx75EAWbIUFwV2Y=

mA5rgLX7i0lO6F1oJJxlP+y/1rvzscLgYBBk6pyKBWE=

p1flkibS2FOOSRZRb3dJqhHmZ8tmXXoyz3YXr0O9NUo=

pZVrGsKBFfWx3aTAH3sKk4BlHpV1jgUZyoszy851/n8=

u8Ak4aZwDDE5inqS+1aY1R2zXd+nIapHkAsGcAr3yzo=

Sharing EarnBetter with your community helps us offer our amazing service for free forever!

Lead Direct Support Professional Jobs in Middleburg Heights, OH Hiring Now