We are seeking a highly skilled and detail-oriented Service Desk Manager to join our Project Management Office (PMO). The successful candidate will be responsible for researching and writing comprehensive white papers on best practices for an enterprise service desk supporting government operations. This role requires a deep understanding of service desk technologies and processes, as well as PMO best practices. The Service Desk Manager will create documentation to present to key internal stakeholders, ensuring that our service desk operations are aligned with industry standards and optimized for efficiency.

service desk manager

Service Desk Manager

The Program Manager for the General Services Administration (GSA) at Eaton Corporation is responsible for managing and growing the GSA contract. This role involves understanding contract needs, leading the development of value propositions, managing contract programs, serving as the single point of contact for internal and external stakeholders, and integrating GSA solutions into quoting tools. The position is remote, with a preference for candidates in Raleigh, NC, or Washington, D.C.

Program Manager - General Services Administration (GSA)

Program Manager - General Services Administration

The Field Service Manager for Ductilcrete, Saint-Gobain, is a critical role responsible for ensuring proper installation of systems, minimizing liability, and supporting sales growth through leveraging field support. This remote position, requiring residence in the Western USA, involves close coordination with management, sales teams, and marketing to implement growth strategies, provide technical support, and train new licensees. The role also includes administering pre-pour meetings, project walk-throughs, and solving common concrete slab issues.

Field Service Manager, West Coast Remote - Construction Chemicals

Field Service Manager

Audacy is seeking a Manager to lead the Technical Operations & Support team within Digital Operations. This role involves managing a technical support team to provide world-class customer experience across all inbound channels, ensuring service level and quality objectives are met. Responsibilities include coaching the team, driving efficiencies and improvements, implementing best practices for customer support, and working closely with internal and external teams to maintain high satisfaction levels.

Manager, Technical Operations & Support (Remote)

Manager, Technical Operations & Support

The Servicing Program Manager at a leading Tax Software and Payment Solutions company will drive issue remediation, support loan servicing workstreams, improve process documentation, and ensure compliance with regulations. This 6-month contract role is 100% remote and requires candidates to be based in PST or MST time zones.

Servicing Program Manager

IEEE seeks a Client Services Manager to build relationships with customers in Eastern North America, encouraging usage and educating researchers, authors, librarians, and administrators about IEEE publications, the IEEE Xplore Digital Library, and other IEEE platforms and products. This full-time telecommuting position requires the candidate to be located on the East Coast, with a preference for candidates near NY, NJ, PA, or Washington DC. The role involves managing time and workload, collaborating with the Director, Client Services, and requiring minimal supervision.

Client Services Manager

The Operations Assistant Manager at Dollar Tree is responsible for assisting with all operational tasks within the store, with a focus on the front-end and sales floor operations. This role involves assisting with hiring, training, and development of store associates, as well as performing various day-to-day store activities in the absence of the Store Manager. The position requires adherence to company policies and procedures, including safety guidelines, and involves direct supervisory responsibility for all hourly Associates when the Store Manager is not present.

OPERATIONS ASSISTANT MANAGER

Operations Assistant Manager

As the Web Operations Manager at US Foods, you will oversee the evaluation, direction, enhancements, and execution of the usfoods.com website. This role involves managing the front-end development and management of the Adobe Experience Manager CMS instance, ensuring that digital initiatives effectively serve B2B customers. The position is remote, allowing work from anywhere in the United States except Hawaii or United States Territories.

Website Operations Manager (100% Remote)

Web Operations Manager

As a Manager in the Network Operations team at Enterprise Mobility, you will lead day-to-day operations, providing guidance and supervision to technical teams. This role involves building trust to influence peers, collaborating with leaders across IT to deliver innovative solutions, and managing network infrastructure across multiple locations. The position offers the opportunity to work remotely and requires leadership and team management skills, expertise in network operations, and the ability to drive operational excellence and process improvement.

Manager - Network Operations

Join one of the largest, fastest growing pharmaceutical companies in the US that is patient focused in their pursuit of life changing treatments! Our client is currently hiring a Business Operations Manager to join their team in Cambridge. As a Business Operations Manager, you will be responsible for supporting the Business Unit in managing and reporting on strategic initiatives critical to efficient BU operations. You will serve as the Subject Matter Expert for relevant contracting systems and resolve complex contractual issues independently. This role is ideal for individuals with at least 5 years of experience working with complex pharmaceutical projects in a global environment.

business operations manager

Business Operations Manager

The Sales Operations Manager for North America at Oregon Tool, Inc. is responsible for optimizing sales processes, implementing sales technologies, and ensuring the sales and marketing teams operate efficiently to support business growth and customer satisfaction. This role involves collaboration with Sales, Marketing, Finance, and Operations teams to streamline processes, enhance productivity, and drive sales performance. The position is remote, requiring the candidate to live in the Central or Eastern part of the US.

Sales Operations Manager - NA (Remote)

Sales Operations Manager

The IS Service Quality Manager at CareOregon plays a crucial role in ensuring the timely and high-quality delivery of Information Services & Business Intelligence (ISBI) services. This position involves leading a team focused on process improvement, developing metrics and reporting, and implementing tools to support these goals. The role also encompasses managing and leading a team responsible for ServiceNow implementation, maintenance, and support, collaborating closely with internal stakeholders and technical teams to align services with business needs.

IS Service Quality Manager

The Manager of Customer Support at DealerOn, Inc. is a remote management position responsible for leading a Customer Support Team to deliver world-class technical support to customers, 3rd Party vendors, and Automotive OEMs. This role involves a blend of technical skills, leadership, and customer service, focusing on operational efficiency, KPI improvement, and continuous process improvement. The position requires a balanced approach between customer experience and business needs to achieve business goals and overall customer success.

Manager of Customer Support

Johnson & Johnson is seeking a Service Solutions Associate Manager to join their Global Services Team in Danvers, MA on a hybrid basis. This role involves providing proactive notification to customers on new and renewing contracts for equipment OEM by Abiomed, growing shareholder value through service solutions, and supporting the US Commercial Sales Team with service agreements. The position requires sales experience, friendly customer service skills, and proficiency in using Salesforce and other applications.

Service Solutions Associate Manager

Arrow Electronics is seeking a Managed Services Engineer responsible for maintaining and optimizing client IT environments through proactive monitoring, management, and reactive support. This role requires excellent problem-solving skills, strong technical knowledge, and the ability to work effectively in a fast-paced environment. The ideal candidate will have a strong technical background, experience in both proactive and reactive managed services, and a passion for delivering exceptional customer service.

Managed Services Engineer

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Operations Service Manager Jobs in Gloucester, MA Hiring Now