About this Job:

General Summary of Position

The Pharmacy Technician supports pharmacists across all areas of pharmacy operations, including prescription preparation, sales transactions, customer service, purchasing, and inventory management.

MedStar Pharmacy is dedicated to delivering compassionate, world-class care to every patient at every interaction. All team members are responsible for upholding patient experience standards and contributing to a consistently high level of service.

This Full Time position will work onsite at MedStar Harbor Hospital within the Outpatient pharmacy and will transition to working Full Time at MedStar Elkridge in Fall 2026.

Primary Duties and Responsibilities

• Organizes prescription orders on the counter in order of priority; retrieves labels from the printer; arranges paperwork labels monographs and bags; uses appropriate stamps and notes; and retrieves stock from the shelf.
• Performs phone and face-to-face customer service functions such as: taking in refill requests, new prescriptions, calls doctors for refill authorizations and pre-authorizations. Troubleshoots patients' questions and concerns.
• Prepares prescriptions for dispensing: counts and verifies medication labels vials appropriately and prioritizes waiters.
• Processes cash, check, credit card and payroll deduction transactions; secures appropriate signatures; ensures compliance with HIPAA requirements; prepares delivery tickets; reconciles delivery transactions; performs end of day register procedures; runs daily cash report and completes deposits as assigned.
• Processes refills and performs data entry of new prescriptions including demographics, insurance plans and prescription information under the supervision of a pharmacist and according to policy; brings to the attention of a pharmacist any claims requiring overrides or interventions; troubleshoots insurance claim rejects; and follows up on problem prescriptions.
• Receives, checks and puts away the daily order; returns medication to the shelf after filling; follows established inventory management procedures; participates in physical inventory process at intervals determined by management.

Minimal Qualifications
Education

• High School Diploma or GED required

Experience

• 6 months pharmacy technician experience in a retail setting or equivalent training required

Licenses and Certifications

• National pharmacy technician license required within six months of employment. Acceptable certifications are the examination of PTCB (Pharmacy Technician Certification Board) or the ExCPT (Exam for the Certification of Pharmacy Technicians)
• Maryland Pharmacy technician licensure or registration as required by the state required upon hire.

This position has a hiring range of : USD $19.55 - USD $34.25 /Hr.