About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.

Accolade is currently recruiting for a Full Time Behavioral Health (BH) Registered Nurse.

Applicants will be required to work 10:00am to 6:30pm EST and work 1 late shift 11:30am to 8:00pm.

If you have Inpatient BH experience, Partial Hospitalization BH experience, Acute Care BH experience, and Autism experience, this opportunity is for you!!

As a Behavioral Health Registered Nurse, you will be a trusted go-to resource who helps our beneficiaries with any issues related to their mental health / substance abuse needs or behavioral health benefits. You'll have the opportunity to help beneficiaries get the right care at the right time... no problem is too big or too small.

A day in the life...

We do lot of great things over the phone and through digital technology- you'll answer inbound calls and messages, and place outbound calls and digital messages to connect with beneficiaries in the way that works best for them.

• Be a trusted source > Building trust builds relationships > Building relationships enables you to ask deep rooted questions > Asking deep rooted questions enables you to influence care decisions
• Conduct behavioral and clinical assessments to identify an individual's behavioral and clinical needs in a holistic manner
• Become knowledgeable on our beneficiaries' employer-sponsored benefits so you're able to answer questions around medical/behavioral benefits, claims, care coordination and other complexities of the healthcare system. This will include explaining complicated behavioral health and benefits terms in plain language
• Educate individuals on appropriate care, and settings for their behavioral healthcare needs
• Assist individuals to understand diagnostic tests, test alternatives, costs, risks, treatment options, preparing for hospital admissions, inpatient stays and discharge

• Interface with beneficiary's health plans to facilitate coverage and care decisions, and direct individuals to facilities, agencies and specialists for care, work with beneficiary-appointed delegates and interface with providers to coordinate care
• Get a holistic view of who our beneficiaries are, understand what's important to them and provide options so they can make an informed decision about their true care needs
• Advocate for our beneficiaries who can't advocate for themselves
• Do the legwork when needed to make the cumbersome feel easier and speak in plain language with our beneficiaries

• Be comfortable to be uncomfortable
• Be the go-to person on your team and with your beneficiaries because of who you are and how you do it
• Master the ability to collaborate with team members to deliver best possible service experience to our beneficiaries
• Have the ability and capacity to accept and implement feedback... being agile is essential for success
• Making Accolade the best place to work in the world is an "all in" job. Our Behavioral Health Clinicians are involved in Employee Resource Groups, Spirit Committees and other projects as they gain tenure in the organization.

What we are looking for...

• Hold a current/active Compact RN License with no restrictions
• Minimum of 5 years as an active Registered Nurse is required;
• Minimum of 3 years of nursing experience as a Behavioral Health Nurse is required.
• Computer strength is a MUST - you'll be listening, talking, typing - all at one time

• Be an empathetic critical thinker - there are no scripts here - speak with your mind and heart, be able to think outside of the box on a large variety of topics from depression to detox!
• Ability to pass Federal Government background check
• A clinician looking for a challenge and to help build/define a new business unit within Accolade

Benefits

• Comprehensive medical, dental, vision, life, and disability benefits, including access to Accolade Advocacy, Accolade Care, and Accolade EMO.
• HDHP medical plan with generous employer contributions towards an HSA
• 401(k) Retirement Plan with matching employer contributions
• Open Time Off
• Generous Holiday Schedule + 5 floating holidays
• 18 weeks of paid parental leave
• Subsidized commuter benefits programs
• Virtual access to coaching, self-care activities, and video-based therapy and psychiatry through Ginger
• 1 Volunteer days per year
• Employee Stock Purchase Plan (ESPP) w/ employee discount

Our people are the Heart of Accolade

Together, we are building a great and enduring business that truly makes an impact. At Accolade, we are committed to building a workplace where all can grow and thrive. We do this by living our core values:

Member Obsessed

For everything we do, we ask ourselves: Is this going to make our member's life measurably better?

Be Fearless

We think differently. We do what's never been done. We are reinventing healthcare every step of the way.

Stronger Together

We honor the differences among one another and know that our unique perspectives drive us forward.

Genuine Care

We care deeply about the human beings we work with and serve. We have each other's back.

Embrace Reality

We bring the data, tell the truth, and trust each other.

Relentless Execution

We operate with a bias for action. Take initiative, move fast & have fun.

Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.

Accolade, Inc., PlushCare, Inc., and Accolade 2ndMD LLC will never ask you to pay to get a job. Anyone who does this is a scammer. Further, we will never send you a check and ask you to send on part of the money or buy gift cards with it. These are also scams. If you see or lose money to a job scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov. You can also report it to your state attorney general.

To review our policy around data use, visit our Accolade Privacy Policy Page. All your information will be kept confidential according to EEO guidelines.

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