POSITION OVERVIEW:

The Receptionist serves as the first point of contact for visitors, employees, and external callers, ensuring a professional and welcoming office environment. This role provides administrative support to facilitate efficient day-to-day office operations, while contributing to an organized and responsive workplace aligned with business needs.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Greeting and assist visitors, employees, and vendors with professionalism and courtesy.
• Answer and route incoming phone calls, emails, and inquiries promptly.
• Manage front desk operations, including visitor logs, badge distribution, and security protocols.
• Maintain organized filing systems (electronic and physical) and ensure documents are accurately stored.
• Schedule meetings, conference rooms, and appointments as needed.
• Provide administrative support to various departments, including data entry, document preparation, and correspondence.
• Sort and distribute incoming mail; prepare outgoing mail, packages, and shipments.
• Manage office supply inventory and coordinate replenishments.
• Support event coordination, internal communications, and special projects as assigned.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.
• At least 1–2 years of administrative, office support, or customer service experience.
• Strong verbal and written communication skills.
• Exceptional organization, time management, and multitasking abilities.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams) or similar productivity tools.
• Familiarity with office equipment (copiers, scanners, phone systems).
• Experience with scheduling systems or visitor management software.
• Strong attention to detail and accuracy in data entry.
• Ability to maintain confidentiality and handle sensitive information.