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Receptionist - State Farm Agent Team Member
Ramon Pantoja - State Farm Agent • Los Angeles, CA 90015 • Posted 4 days ago via ZipRecruiter
Receptionist - State Farm Agent Team Member
Ramon Pantoja - State Farm Agent • Los Angeles, CA 90015 • Posted 4 days ago via ZipRecruiter
In-person • Full-time • $20.00/hr • Entry Level
Job Description
Job Description
Benefits:
ROLE DESCRIPTION:
Our State Farm Insurance Agency is dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as an Office Receptionist/Customer Service Rep.
Our ideal candidate is English-Spanish bilingual, highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Competitive salary
- Opportunity for advancement
- Training & development
ROLE DESCRIPTION:
Our State Farm Insurance Agency is dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as an Office Receptionist/Customer Service Rep.
Our ideal candidate is English-Spanish bilingual, highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Gather information from prospective customers seeking insurance products.
- Assist existing customers process payments
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
- English-Spanish Bilingual
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and Customer Relations Management systems.
- Must be available to work Wednesday - Friday