Front Desk Attendant

Join the Mountainside Fitness Team

Why Mountainside Fitness?

We invest in our people. Here's what you can expect as part of the Mountainside family:

● Complimentary gym membership plus deep personal training discounts

● Onsite childcare — bring your kids to work with you

● Consistent schedules that stay the same week to week — no surprises

● Flexible pay for hourly employees — access your earnings when you need them

● Real growth opportunities — 100% of our General Managers were promoted from within

Key Responsibilities

Member & Guest Experience

▪ Warmly greet and check in Members and guests, creating a welcoming first impression

▪ Respond promptly and professionally to guest needs, requests, and concerns

▪ Communicate relevant guest information to the appropriate departments in a timely manner

▪ Provide basic equipment orientation and assistance to Members as needed

Safety & Club Standards

▪ Uphold and enforce club safety policies to protect the well-being of all Members and guests

▪ Maintain a professional, conservative appearance in accordance with club dress policy

▪ Complete assigned cleaning tasks to help maintain a clean and safe environment

Operations & Administration

▪ Operate standard office equipment including phones, computers, and copy machines

▪ Accurately perform basic math functions related to daily operations

▪ Complete tasks and assignments consistently and thoroughly, communicating any concerns to management

Qualifications - weekend/weekday evening availability

Experience & Skills

▪ Previous experience in customer service, front desk, or a related field preferred

▪ Strong interpersonal skills with the ability to build rapport with a diverse membership

▪ Excellent written and verbal communication skills

▪ Strong organizational skills and ability to manage multiple tasks

▪ Problem-solving and conflict resolution skills

▪ Self-motivated and proactive — takes initiative and seeks out additional duties

Character & Reliability

▪ Demonstrates responsibility, dependability, and consistency: arrives on time, attends meetings, and completes assigned tasks

▪ Communicates professionally with managers, co-workers, and Members

Physical Requirements

▪ Ability to lift a minimum of 30 lbs.

▪ Ability to move throughout the club and around equipment throughout the shift

Requirements Upon Hire

▪ CPR Certification required within 30 days of start date — sponsored by Mountainside Fitness at no cost to you

▪ Successful completion of pre-employment drug screening

▪ Successful completion of the Mountainside Fitness Training Program

Ready to be the face of Mountainside? Apply today and start building your career with us.