About Maeva

Maeva is a design-forward, all-day café known for elevated hospitality, refined service, and a signature blend of specialty coffee and fine-dining influence. Our menu, presentation, and guest experience reflect a high standard of craftsmanship and attention to detail.

We are looking for a General Manager with strong fine-dining or specialty-coffee leadership experience to oversee operations, build a high-performing team, and ensure every guest receives the polished, warm service Maeva is known for.

Role Overview

The General Manager leads daily operations, drives service standards, and manages financial performance. This is a hands-on, floor-focused role ideal for someone who thrives in a high-expectation, hospitality-driven environment.

Key Responsibilities

Leadership & Culture

• Recruit, train, and coach a skilled team with fine-dining and/or specialty coffee standards.

• Set expectations, lead pre-shifts, and maintain a professional, positive culture.

• Model warm, polished hospitality in every guest interaction.

Operations Management

• Oversee scheduling, inventory, ordering, and cash handling.

• Ensure smooth service flow and consistent execution across all stations.

• Maintain SOPs for cleanliness, safety, food handling, and brand standards.

Guest Experience

• Deliver refined service across greeting, pacing, presentation, and recovery.

• Ensure coffee standards match high-end café expectations (dial-in, workflow, quality).

• Respond quickly and professionally to guest concerns.

Financial Performance

• Manage labor, COGS, waste, and controllable expenses.

• Track performance metrics and develop weekly/monthly action plans.

• Support ownership with reporting and forecasting.

Brand & Community Engagement

• Collaborate on menu updates, merchandise, and service innovation.

• Represent Maeva through local events, partnerships, and community presence.

What We’re Looking For

• 3+ years of hospitality management (fine dining or specialty coffee preferred).

• Strong leadership and team-development skills.

• Solid financial and operational understanding (labor, COGS, inventory).

• Deep hospitality instincts and high-level service skills.

• Hands-on operator who thrives during service.

• Weekend/holiday availability required.

• (Preferred) AZ Food Handler & Title 4 certification or ability to obtain within 30 days.

Why You’ll Love Maeva

• Competitive pay + bonus opportunities.

• Growth potential as Maeva expands.

• Supportive ownership and leadership team.

• Beautiful workspace, elevated product, and strong community presence.

How to Apply

Send your resume and a short note about your fine-dining or specialty coffee experience to: admin@meetatmaeva.com