Insight Global is seeking Service Desk Analysts to join the fully remote, 365, 24x7 Level 1 Service Desk for an international law firm. This role focuses on phone support, 1st level support, and managing processes for Incident, Change, Service Request, and Problem Management. The position requires customer service-oriented, high energy, professional individuals eager to learn new technologies. Analysts will handle 400-500 contacts a day, with 33% of tickets being calls and 67% emails, and may need to work on US holidays on a skeleton crew.

Tier 1 Service Desk Analyst (REMOTE) - DAY SHIFTS

Service Desk Analyst

We are seeking a highly skilled and detail-oriented Service Desk Manager to join our Project Management Office (PMO). The successful candidate will be responsible for researching and writing comprehensive white papers on best practices for an enterprise service desk supporting government operations. This role requires a deep understanding of service desk technologies and processes, as well as PMO best practices. The Service Desk Manager will create documentation to present to key internal stakeholders, ensuring that our service desk operations are aligned with industry standards and optimized for efficiency.

service desk manager

Service Desk Manager

Tanaq Support Services is seeking a Technical Assistance Provider Coordinator to support a Tribal Implementation Center under the Public Health Data Modernization Program. This role involves coordinating deliverables and staff, working with key stakeholders, and providing strategic direction for technical assistance activities. The position is fully remote, based in Atlanta, GA or anywhere in the U.S., with some travel required. It is contingent upon contract award.

Technical Assistance Provider Coordinator - Tribal Support

Technical Assistance Provider Coordinator

ICF seeks a Systems Management Coordinator to serve on a national technical assistance project providing legal services for Unaccompanied Children post-release from Office of Refugee Resettlement (ORR) care and custody. The role involves the development and maintenance of the project's case management tracking system, providing support, technical assistance, and consultation to the Operations team. The successful candidate will have experience in systems maintenance and strong customer service skills.

Systems Management Coordinator  | Remote

Systems Management Coordinator

The Help Desk Support role at Insight Global involves validating employee requests for password resets, providing password reset support via phone or chat, and ensuring compliance with service level agreements. The role progresses to traditional help desk support, including high call volume ticket resolution as a level one analyst. Responsibilities include managing individual performance based on key metrics, maintaining communications with callers, and contributing to the knowledge base.

Remote Help Desk

Help Desk Support

Insight Global is seeking a Lead Help Desk Technician to lead a team of tier 1 and tier 2 help desk technicians in the St. Louis, MO area. The role involves remote troubleshooting in a Windows environment, acting as an escalation point for junior technicians, and setting KPIs and goals for the team. The individual will use a ticketing system daily and support a virtual environment.

Lead Help Desk Technician

Our Client is seeking an entry-level Shared Services Coordinator for a contract-to-hire position. This role directly supports the billing department with daily tasks to ensure efficient operation. Responsibilities vary based on billing team workflow and require strong communication, attention to detail, and multitasking skills in a high-paced remote environment.

Shared Services Coordinator (Must Be Local To The Seattle Area)

Shared Services Coordinator

GovCIO is seeking a Service Desk Administrator to provide user support and customer service on government customer computer applications and platforms. This fully remote position involves troubleshooting problems, advising on appropriate actions, and handling user issues and requests. The role requires a high school diploma with 5+ years of technical support experience, including Microsoft Windows 10/11 and Office suite, and 3+ years of experience with ServiceNow.

Service Desk Administrator (Journeyman)

Service Desk Administrator

Robert Half is seeking a Service Desk Technician - Tier 1 to support a local credit union in the Pacific Northwest. This role involves evaluating, prioritizing, troubleshooting, routing, and answering support requests from end-users, with a focus on managing trouble tickets, escalating issues, and contributing to support systems development. This is a long-term contract position that is 100% remote, requiring a specific schedule.

Service Desk Technician

Service Desk Technician - Tier 1

The Support Team Coordinator at Perdue Farms, Inc. is responsible for maintaining product content within omnichannel commerce platforms, managing promotional and product sample activities, supporting sales and marketing events, and providing backup to the Sales Support Team. This remote role involves a significant amount of data management, coordination across multiple departments, and up to 25% travel for required meetings and events.

Support Team Coordinator

As a Patient Services Coordinator at MyOme, you will be the frontline point of contact for patients and healthcare providers, ensuring exceptional service throughout the patient and provider journey. This role involves establishing best practices, creating workflows, and defining standard operating procedures (SOPs) to support MyOme's long-term success. The position offers a unique opportunity to make a real impact on patient care through innovative genomic solutions.

Patient Services Coordinator (Remote)

Patient Services Coordinator

The Customer Success Coordinator at Reliable Respiratory is responsible for managing customers with care and efficiency, specifically in the Urology, Breast Pump, and Trach supply departments. This role involves processing orders, handling patient account maintenance, troubleshooting equipment issues, and coordinating appointments. The position requires collaboration with referral sources, insurance companies, and internal departments to ensure efficient and accurate fulfillment steps.

Customer Success Coordinator

The Program Coordinator will support the Sport Business Unit of a Global Video Game company, focusing on the Program Management team. This remote role, based in Dublin, Ireland, involves driving operational success across three main sport title franchises by acting as a liaison between the Game Science Insights Team and Product Management Team. The role includes task management, scheduling, documentation, organizational maintenance, and deck building.

Program Coordinator - INTL UK

Program Coordinator

The Service Desk Agent at Cayuse Holdings provides customer service solutions within service level agreements, utilizing company and project quality and quantity standards. This role involves providing prompt, reliable, and accurate information to customers, maintaining effective communication, and performing a range of duties including troubleshooting, device management, and IT service management system administration. All activities are conducted in accordance with the company's core values.

Service Desk Agent - Night Shift

Service Desk Agent

The Office Coordinator - Sales Administration at ConvaTec is responsible for providing administrative support to the sales teams, including collecting medical documentation and information to set up new clients, auditing patient files to meet state rules and regulations, and assisting with reporting and tracking for Outside Sales Reps. This role requires strong organizational skills, proficiency in Microsoft Office programs, and the ability to work independently.

Office Coordinator - Sales Admin.

Office Coordinator - Sales Administration

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