Robert Half is seeking a Service Desk Technician - Tier 1 to support a local credit union in the Pacific Northwest. This role involves evaluating, prioritizing, troubleshooting, routing, and answering support requests from end-users, with a focus on managing trouble tickets, escalating issues, and contributing to support systems development. This is a long-term contract position that is 100% remote, requiring a specific schedule.

Service Desk Technician

Service Desk Technician - Tier 1

The Help Desk Specialist II at NuAxis LLC is responsible for providing onsite and remote technical support, managing customer IT service requests, and resolving complex issues. This role involves a mix of desk-side and remote support, with a focus on meeting contract Service Level Agreements (SLAs). The specialist will work with a variety of technologies, including Microsoft Office, Cisco AnyConnect, Citrix XenDesktop, and more, and may be required to travel locally for on-site support.

Help Desk Specialist II

Booker DiMaio, LLC is seeking Service Desk Analysts for onsite work in Fairfax, Virginia. The role involves providing level 1, 2, or 3 support in a Microsoft windows based desktop environment, with responsibilities including incident recording, basic investigation, and providing direct support to customers. Candidates must be within driving distance of Fairfax and have the required experience for the level they are applying for.

Service Desk Analyst - Onsite in Fairfax, Virginia (Levels 1, 2 & 3)

Service Desk Analyst

The Help Desk Specialist at Indigo IT serves as a key member of the enterprise Information Technology Help Desk staff, providing technical expertise and effective customer service. This role involves identifying, prioritizing, logging, tracking, and resolving Service Incidents and Requests, acting as the primary point of contact for customer issues, and coordinating technical support. The position requires strong communication skills, proficiency in various IT systems, and the ability to provide both remote and in-person support.

Help Desk Specialist

The Manager, IT Applications at Harbor Freight Tools oversees Business Analysts and Applications Administrators, working closely with business units to understand their goals, challenges, and needs. This role involves aligning team direction and objectives with business strategies, evaluating business strategies, and managing the workload and growth of direct reports. The position requires a B.S. or B.A. in a related field and at least 5 years of Retail/IT experience.

Manager, IT Applications (RELEX/Space Planning Apps) - Remote

Manager, IT Applications

The Workplace Enterprise Service Director at AstraZeneca is responsible for the end-to-end management of services delivered through physical devices used by employees. This includes service strategy, performance, and availability, as well as the delivery of a world-class catalogue and strategic standards. The role encompasses managing Laptops, Desktops, Mobile, Print, and Video Conferencing, ensuring currency, partner and supplier contract management, technology roadmap and refresh, and driving technology innovation to improve the employee experience and efficiency.

WORKPLACE ENTERPRISE SERVICE DIRECTOR

Workplace Enterprise Service Director

CACI International is seeking an experienced Service Desk Manager to manage operations for a 24x7x365 service desk. The role involves initial triage, classification, troubleshooting, resolution of incidents, and completion of service requests for a 20,000+ user community. The ideal candidate will have extensive experience in ITIL best practices, a track record of meeting or exceeding contractual service level agreements, and the ability to manage a team of 40+ service desk staff.

Service Desk Manager

The Area Service Manager at Entrust is responsible for managing a team of field service engineers to provide on-site technical services to customers, ensuring cost-effective solutions and service delivery that meets contractual commitments and exceeds customer expectations. This role involves direct service management, people leadership, and liaising with customers to ensure satisfaction and profitability. The position is remote, based in the Dallas, TX area, and requires up to 40% domestic travel.

Mgr Area Service - Texas Field

Area Service Manager

The Management Support Specialist at the Smithsonian Institution's National Museum of African Art is responsible for overseeing financial, budgetary, procurement, and human resource functions. This role involves reviewing procurement over $25,000, developing and maintaining budget and finance systems, interacting with vendors, processing travel for staff and visitors, and resolving payment issues with international vendors.

Management Support Specialist

The Service Desk Operations Manager at General Dynamics Information Technology (GDIT) will lead daily operations, serve as a single point of contact for IT support issues, and ensure service levels and timelines are met to customer satisfaction. This role involves managing IT support teams, inventory control, and overseeing projects and operations. The position requires a US citizen without dual citizenship and the ability to obtain a Public Trust Suitability clearance.

IT Service Desk Operations Manager

Service Desk Operations Manager

REI Co-op is seeking a Department Manager to coach and motivate store sales teams, playing a key role in the store management team. This position involves managing a team of retail staff to achieve REI's business and service goals, with a focus on sales, training, and team engagement. The ideal candidate will be an energetic and visible leader, capable of inspiring a customer-centric culture and developing top performers.

Department Manager

As a Deskside Support Technician at General Dynamics Information Technology, you will provide direct support to Department of State staff throughout the DC and Northern Virginia area. This role involves performing systems administrative, troubleshooting, and operational duties on computer systems, supporting and maintaining COTS and custom designed applications, and ensuring the security and functionality of hardware and software. The position requires strong customer service skills, attention to detail, and the ability to work with a variety of computer devices and software.

Deskside Support Technician

As a Help Desk/Tester for IBM Consulting, you will provide support to users of the Forensic Advantage Laboratory Information Management System, assisting in configuring, supporting, and troubleshooting the system. You will also perform monthly functional application and interface testing using existing test cases, update test cases to reflect changes, and complete ad hoc report testing. This role involves a mix of functional testing procedures, application support, and troubleshooting, requiring a Top Secret Clearance.

Help Desk/Tester (Top Secret Clearance)

Help Desk/Tester

The Client Services Manager at Foodworks, a division of Compass Group, North America, is responsible for ensuring outstanding service to clients, building and sustaining long-term relationships, and maintaining customer satisfaction. This role involves a variety of tasks including client communication, data analysis, and problem-solving, all with the goal of enhancing the client experience and driving business success.

Jr Experience Manager - Texas

Client Services Manager

Parsons is seeking a Help Desk Customer Service Representative to provide round-the-clock support through phone and email, ensuring help desk response capabilities are always accessible worldwide. The role involves adjudicating tier 1 level inquiries, utilizing specialized software tools for customer interactions, and contributing to customer experience strategy. The ideal candidate will have an active Top Secret/SCI clearance, a bachelor's degree in engineering or a related field, and expertise in issue tracking tools such as JIRA and Maximo.

Customer Service Representative

Help Desk Customer Service Representative

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