Beacon Hill is seeking motivated individuals with information technology related degrees or recent IT certifications for Tier 1 Service Desk Analyst positions. These roles focus on technical support and customer service within an enterprise service desk, offering an opportunity to develop experience in a large service desk environment, ITIL framework, and ServiceNow. The positions emphasize a strong focus on customer service, teamwork, collaboration, attention to detail, communication, and a willingness to learn. They are remote and offer a pathway to internal promotions within IT.

Tier 1 Service Desk Analyst

Thermo Fisher Scientific Inc. is seeking a Technical Support Specialist II to join their Materials and Structural Analysis Electron Microscopy business. This role involves providing technical assistance, mentorship, and feedback on diagnostic and test procedures for high-performance microscopy workflow solutions. The position requires working in compliance with legislation, cultivating positive working relationships, and requires international travel (50% of working time following initial training period).

01271774 Technical Support Specialist II (SEM) - Richardson, TX

Technical Support Specialist II

Insight Global is seeking a Lead Help Desk Technician to lead a team of tier 1 and tier 2 help desk technicians in the St. Louis, MO area. The role involves remote troubleshooting in a Windows environment, acting as an escalation point for junior technicians, and setting KPIs and goals for the team. The individual will use a ticketing system daily and support a virtual environment.

Lead Help Desk Technician

Fidelis Companies is seeking a Marketing/Sales Support Specialist to facilitate the growth of our team and drive business growth through event management, marketing strategies, sales support, and client-facing interactions. This role involves developing outreach strategies, managing events, representing the company at industry events, building client relationships, and providing sales support. The position offers a dynamic work environment and the opportunity to collaborate with tenured professionals in the IT staffing industry.

Marketing / Sales Support (ERP)

Marketing/Sales Support Specialist

The Client Service Specialist I at Terracon is responsible for managing all aspects of a Stage1 project to ensure its safe completion on time, within scope, and budget. This role involves completing the Stage1 project as per its contracted scope, monitoring progress and performance against the project plan, conducting meetings, preparing reports, setting priorities, assigning tasks, and coordinating project staff to meet targets and milestones. The position also includes coordinating with the Authorized Project Reviewer, approving invoices, preparing change orders, and participating in LifeCycle Management.

Client Service Specialist I

Hughes Marino is seeking a Client Operations Specialist to join their Dallas team. The role involves partnering with the brokerage team to ensure world-class client experiences through database management systems, scheduling coordination, and supporting transactions. The position offers the opportunity to be an integral part of a dynamic team in an award-winning culture, focusing on excellence, trust, and teamwork. Responsibilities include data management, communication, and planning and executing team events.

Client Operations Specialist

The Help Desk Support role at Insight Global involves validating employee requests for password resets, providing password reset support via phone or chat, and ensuring compliance with service level agreements. The role progresses to traditional help desk support, including high call volume ticket resolution as a level one analyst. Responsibilities include managing individual performance based on key metrics, maintaining communications with callers, and contributing to the knowledge base.

Remote Help Desk

Help Desk Support

Guidant Financial is seeking a Client Relations Specialist for a fully remote, permanent position. This role involves coordinating client communications, department workflows, and processing responsibilities within the Bookkeeping and Tax Services department. The ideal candidate will lead communication processes with clients, manage client escalations, guide clients through product changes, and deliver high-quality bookkeeping and tax services. This position requires a bachelor's degree or equivalent experience, proficiency in QuickBooks Online, and at least 3 years of progressive bookkeeping experience in a multi-client environment.

Bookkeeping Relations Specialist

Client Relations Specialist

CornerStone Technology Staffing Services is seeking an experienced and motivated Service Desk Analyst II to join our client's team in Plano, TX. This role involves providing initial troubleshooting and resolution for common issues reported by end-users, managing incidents and problems, maintaining a knowledge base, and supporting AV equipment. The ideal candidate will have a strong background in technology support and service desk operations, with a proven track record of delivering technical solutions to business partners.

Service Desk Specialist II

Service Desk Analyst II

DAS Health is seeking a full-time IT Procurement Specialist to join our team in Tampa, FL. The role involves administering and coordinating activities in the IT procurement function, including preparing RFI's and RFPs, reviewing contracts, terms, and service level agreements, and managing IT hardware/software requests. The position requires strong organizational skills, the ability to work with multiple software tools, and the capability to build and maintain relationships with suppliers and vendors.

IT Procurement Specialist - Tampa, FL

IT Procurement Specialist

Joining the Pegasus Services Team as a MSP Tier III Service Desk Advisor means being part of a fast-growing, culture-first company located in Frisco, Texas. This role is primarily responsible for end-to-end IT infrastructure support, providing comprehensive and timely resolution for all end user technical issues, and offering escalation support for Tier 1 and Tier 2 engineers. The position offers a collaborative, supportive, and family-oriented work environment, with a focus on professional growth and celebrating contributions.

MSP Tier III Service Desk Advisor

We are seeking a highly skilled and detail-oriented Service Desk Manager to join our Project Management Office (PMO). The successful candidate will be responsible for researching and writing comprehensive white papers on best practices for an enterprise service desk supporting government operations. This role requires a deep understanding of service desk technologies and processes, as well as PMO best practices. The Service Desk Manager will create documentation to present to key internal stakeholders, ensuring that our service desk operations are aligned with industry standards and optimized for efficiency.

service desk manager

Service Desk Manager

The Data Specialist at Service Fusion, a part of EverCommerce, will focus on data management and analysis, working closely with customers during their onboarding to Service Fusion. This role involves converting and formatting data from various field service management platforms for use in Service Fusion, ensuring accuracy and high-quality results. The position offers a results-oriented compensation structure, including a performance-based variable component, and encourages out-of-the-box thinking and high autonomy.

Service Fusion - Data Specialist

Data Specialist

The Sales Call Center Specialist at ChenMed is responsible for engaging with potential members through phone contact, scheduling VIP tours in medical centers, and educating prospective members about the organization's services. This role involves handling inbound calls, maintaining call metrics, scheduling tours, and inviting prospects to events, with the goal of growing and nurturing potential members toward becoming new patients.

Sales Call Center Specialist (Remote)

Sales Call Center Specialist

As a Support Specialist I at Brex, your primary goal is to provide high-quality customer experience by effectively resolving customer inquiries via email, phone, and chat. You will work collaboratively with Sales, Product, and Engineering teams to identify and document bugs, and contribute to the ongoing learning and success of your team and the company through mentorship and documentation.

Support Specialist I (Remote)

Support Specialist I

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Service Desk Specialist Jobs in Parker, TX Hiring Now