EY's Oracle Services practice assists in planning, pursuing, delivering, and managing large, complex full lifecycle initiatives, focusing on helping clients achieve optimal applications portfolio and governance, improved application performance, cost reduction, and better investment decisions for applications infrastructure and services. This role involves managing project team members, governance, requirements gathering, gap fit analysis, functional design documents, business scenario development, test script creation, system testing, system configuration, training, and post production support, as well as supporting business development activities.

Oracle Services - Oracle Cloud Finance - Manager - Consulting - Location Open

Oracle Services Manager

The Customer Service/Call Center Manager at Insight Global is responsible for leading and training staff to convert calls into booked service appointments, managing dispatch to match the right technicians to every job, authoring and refining call scripts, becoming an expert of the market, monitoring performance of staff, formalizing a coaching and training platform, and ensuring sufficient staffing to match business demand. This role requires a commitment to creating diverse and inclusive environments and a passion for driving team performance to achieve all business goals and objectives.

Customer Service/Call Center Manager

The Manager of Customer Support at DealerOn, Inc. is a remote management position responsible for leading a Customer Support Team to deliver world-class technical support to customers, 3rd Party vendors, and Automotive OEMs. This role involves a blend of technical skills, leadership, and customer service, focusing on operational efficiency, KPI improvement, and continuous process improvement. The position requires a balanced approach between customer experience and business needs to achieve business goals and overall customer success.

Manager of Customer Support

CACI International is seeking an experienced Service Desk Manager to manage operations for a 24x7x365 service desk. The role involves initial triage, classification, troubleshooting, resolution of incidents, and completion of service requests for a 20,000+ user community. The ideal candidate will have extensive experience in ITIL best practices, a track record of meeting or exceeding contractual service level agreements, and the ability to manage a team of 40+ service desk staff.

Service Desk Manager

EMCOR Services Combustioneer is seeking a Service Coordinator for their Lanham, Maryland location. This non-exempt role involves supporting service division operations by planning, scheduling, and dispatching Service Technicians, managing incoming service request calls, providing administrative support, and assisting with various administrative and operational tasks.

Service Coordinator

The Patient Services Manager at Aramark Healthcare+ is responsible for supporting the Patient Services Operation in the Food & Nutrition Department at Children's National Medical Center in Washington D.C. This role involves developing and executing dining solutions to meet patient and customer needs and tastes, utilizing technical training and interpreting government mandated nutritional standards in the healthcare industry. The position focuses on food health, developing healthy menu implementation plans, and ensuring safety and sanitation standards in all operations.

Patient Services Manager - Food Service

Patient Services Manager

The IS Service Quality Manager at CareOregon plays a crucial role in ensuring the timely and high-quality delivery of Information Services & Business Intelligence (ISBI) services. This position involves leading a team focused on process improvement, developing metrics and reporting, and implementing tools to support these goals. The role also encompasses managing and leading a team responsible for ServiceNow implementation, maintenance, and support, collaborating closely with internal stakeholders and technical teams to align services with business needs.

IS Service Quality Manager

As a Cloud Services Manager at Convey Health Solutions, you will lead a team responsible for managing Convey's public cloud, Big Data, and DevOps portfolios. This role involves designing, implementing, and managing cloud infrastructure, CI/CD pipelines, and ensuring the scalability, security, and reliability of cloud and DevOps services, with a focus on Big Data technologies. This is a remote leadership position that requires strong team management skills and a deep understanding of cloud technologies and Big Data solutions.

Manager Cloud Services - Remote

Cloud Services Manager

The ServiceNow Project Manager at Accenture Federal Services is responsible for overseeing the project, managing risks and issues, project administration, adherence to the plan, managing dependencies, project budget, and ensuring quality solution development and deployment. This role is crucial for driving positive, lasting change in the US federal government, making the nation stronger and safer, and improving the lives of people.

ServiceNow Project Manager

The Service Sales Senior Manager at Oracle manages sales of the organization's services, including maintenance and service contracts, within an established geographic territory, industry, product segment, or channel. This role involves developing new accounts, expanding existing accounts, and achieving sales objectives. The manager leads a specialized area with diverse functional elements, ensuring operational policies are followed and responsible for business results, costs, and people management. The position requires a blend of sales, negotiation, and leadership skills, with a focus on Oracle's federal industry, DOD, and services sales.

Service Sales Senior Manager

The Cloud Services Manager at ManTech is responsible for ensuring that cloud services (commercial, private, and hybrid) meet customer requirements in terms of performance and finances. They work with customers and stakeholders to establish key Performance Indicators (KPI) and Service Level Agreements (SLA) to measure the performance of cloud services throughout their lifecycle. The role involves collecting metrics, monitoring their status using reports, dashboards, and alerts, and identifying services that can be improved or streamlined.

The Catering Services Manager at ARAMARK leads all aspects of catering solutions and special events at the location, ensuring events or catering delivery requests meet customer expectations and service standards. This role involves developing catering solutions, maintaining client and customer rapport, delivering quality in event planning and execution, and leading the catering team to meet service standards.

Catering Services Manager

As a ServiceNow Technical Architect Manager at Accenture, you will be an experienced innovator of new applications in ServiceNow, architecting system solutions and developing them for our clients. You will provide leadership oversight on critical ServiceNow programs at Fortune 500 clients, continuously learn about new applications in ServiceNow, and drive the continuous improvements of our implementation methodology and service offerings. This role involves managing and leading teams of ServiceNow Developers in a technical management and mentorship capacity.

ServiceNow Tech Arch Manager

ServiceNow Technical Architect Manager

The Event Services Manager at the Washington Hilton is responsible for event execution between the hotel and the customer during meetings or events. This role serves as the main contact for event planners on-site, ensuring the successful delivery of the event and contributing to the re-booking of future business. The position involves providing direction and supervision to hotel departments during event execution, serving on-site group and catering customers, and ensuring high-quality service by understanding guest needs.

Event Services Manager - Washington Hilton

Event Services Manager

As a ServiceNow ITAM Architect Manager at EY, you will lead a team in implementing and optimizing ServiceNow solutions for clients. This role involves consulting with clients to understand their business requirements, designing and configuring ServiceNow solutions, and ensuring the reliability and performance of implemented solutions. You will also be responsible for client training, solution documentation, and knowledge sharing. This position requires a bachelor's degree in Computer Science, Information Technology, or a related field, along with a minimum of 3 years of experience in designing and implementing ServiceNow ITAM solutions for large enterprise clients.

ServiceNow ITAM Architect - Manager - Consulting - Location OPEN

ServiceNow ITAM Architect - Manager

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