The Manager of Customer Support at DealerOn, Inc. is a remote management position responsible for leading a Customer Support Team to deliver world-class technical support to customers, 3rd Party vendors, and Automotive OEMs. This role involves a blend of technical skills, leadership, and customer service, focusing on operational efficiency, KPI improvement, and continuous process improvement. The position requires a balanced approach between customer experience and business needs to achieve business goals and overall customer success.

Manager of Customer Support

The IS Service Quality Manager at CareOregon plays a crucial role in ensuring the timely and high-quality delivery of Information Services & Business Intelligence (ISBI) services. This position involves leading a team focused on process improvement, developing metrics and reporting, and implementing tools to support these goals. The role also encompasses managing and leading a team responsible for ServiceNow implementation, maintenance, and support, collaborating closely with internal stakeholders and technical teams to align services with business needs.

IS Service Quality Manager

As a Cloud Services Manager at Convey Health Solutions, you will lead a team responsible for managing Convey's public cloud, Big Data, and DevOps portfolios. This role involves designing, implementing, and managing cloud infrastructure, CI/CD pipelines, and ensuring the scalability, security, and reliability of cloud and DevOps services, with a focus on Big Data technologies. This is a remote leadership position that requires strong team management skills and a deep understanding of cloud technologies and Big Data solutions.

Manager Cloud Services - Remote

Cloud Services Manager

The ASG MSP Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer satisfaction. This role involves providing support to the team, ensuring efficiency, meeting deadlines, and delivering quality service. The position is remote with a Home Office setup as determined by SHI management.

ASG MSP Service Delivery Manager

The Manager, Member Services at Molina Healthcare provides customer support and stellar service to meet the needs of Molina members and providers. This role involves resolving issues, addressing needs fairly and effectively, and demonstrating Molina values in actions. Additionally, the manager will manage member services operations, ensure compliance with regulatory requirements, identify opportunities for process development, and provide exemplary customer service.

Manager, Member Services (Remote)

Manager, Member Services

The Service Associate at Cover Whale plays a crucial role in assisting agency partners and policyholders with a variety of complex needs including product support, billing inquiries, quoting, policy changes, renewal, and cancellation requests. This customer-facing role involves engaging with customers over the phone, email, and live chat to solve problems and deliver a world-class service experience.

Service Associate (Remote)

Service Associate

The Client Manager at World Wide Technology will manage and lead a book of business with revenue between $50-$10M, focusing on the Federal Civilian market, specifically the FBI. This role requires a strong sales background, executive level customer experience, and the ability to develop and maintain relationships within the assigned territory. The ideal candidate will have experience in consultative services sales and/or disruptive technology, and a deep understanding of the Federal Civilian technical challenges and account complexities within the FBI.

Client Manager - FBI

Client Manager

As a Regional Field Service Manager at Benco Dental, you will oversee the installation, maintenance, testing, troubleshooting, and repairing of dental, radiography, and associated equipment for Benco customers in your region. This role is crucial in ensuring compliance to customer specifications and company requirements, while managing all functions to be completed on time and within budget. You will also assist, coach, and evaluate regional service/installation technicians, collaborate with the Regional Sales Manager to achieve regional labor sales goals, and ensure high customer service satisfaction.

Regional Field Service Manager

The Senior Manager, Client Service and Delivery at Discover is responsible for planning, directing, and coordinating operations account executives to ensure support is provided to internal and external partners. This role involves developing policies, managing operations, and planning the use of materials and resources, as well as developing and coaching teams to manage and escalate risk effectively.

Senior Manager, Client Support (LATAM & Others)

Senior Manager, Client Service and Delivery

Audacy is seeking a Manager to lead the Technical Operations & Support team within Digital Operations. This role involves managing a technical support team to provide world-class customer experience across all inbound channels, ensuring service level and quality objectives are met. Responsibilities include coaching the team, driving efficiencies and improvements, implementing best practices for customer support, and working closely with internal and external teams to maintain high satisfaction levels.

Manager, Technical Operations & Support (Remote)

Manager, Technical Operations & Support

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