We are seeking a highly skilled and detail-oriented Service Desk Manager to join our Project Management Office (PMO). The successful candidate will be responsible for researching and writing comprehensive white papers on best practices for an enterprise service desk supporting government operations. This role requires a deep understanding of service desk technologies and processes, as well as PMO best practices. The Service Desk Manager will create documentation to present to key internal stakeholders, ensuring that our service desk operations are aligned with industry standards and optimized for efficiency.

service desk manager

Service Desk Manager

Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to join the Worldwide Public Sector Healthcare team, focusing on accelerating customer value through cloud transformation. The role involves working with healthcare organizations at various stages of cloud adoption, guiding them through value realization, enablement, and governance of their cloud transformation journey. The CSM will engage with customers, partners, and internal AWS teams to define and execute cloud solutions that influence business and IT transformation.

Customer Solutions Manager , Global Healthcare Innovation Solutions

Customer Solutions Manager

As an Application Managed Services (AMS) Delivery Leader within Deloitte's Human Capital team, you will lead and deliver services on complex projects, develop client relationships, lead proposal development, manage project financials, and provide leadership and support for delivery teams. This role involves working with Government and Public Services clients to transform their human resource operations, focusing on aligning business strategies with organizational and human resource performance.

Application Managed Services (AMS) Delivery Leader

Application Managed Services Delivery Leader

As an Operations Service Manager at Burlington, you will be a key leader responsible for managing the overall operations of the store, including the Customer Service and Cashier teams. This role involves ensuring compliance with company policies, maintaining inventory accuracy, supporting staffing and training efforts, and driving business results. You will serve as a role model, coach, and develop a team of associates to deliver excellence in customer service and professionalism.

Operations Service Manager

The Research Services Program Manager at the University of Colorado Anschutz Medical Campus is responsible for managing the administration of grants and management of regulatory processes involving grants and contracts for the Department of Emergency Medicine. This role involves investigating discrepancies, ensuring accurate financial reporting, handling payroll changes and transfers related to grants, and conducting budget proposals and analyses. The position requires flexibility, adaptability, and the ability to articulate complex financial and budgeting concepts to various audiences.

Post Award Specialist (Open Rank, Intermediate - Senior Professional)

Research Services Program Manager

Omnicell is seeking a Program Manager to manage key projects/programs aimed at delivering projects on time, within budget, and within scope. The role involves project managing customer engagements for large, complex, and/or strategic customers, managing project timeline, scope, resources, and revenue forecasting, and ensuring proactive risk management. The ideal candidate will have excellent interpersonal and communication skills, and will be recognized as an expert in implementation services, escalation management, and critical problem-solving.

Sr. Project Manager - Service Delivery

Program Manager - Service Delivery

The Program Manager for the General Services Administration (GSA) at Eaton Corporation is responsible for managing and growing the GSA contract. This role involves understanding contract needs, leading the development of value propositions, managing contract programs, serving as the single point of contact for internal and external stakeholders, and integrating GSA solutions into quoting tools. The position is remote, with a preference for candidates in Raleigh, NC, or Washington, D.C.

Program Manager - General Services Administration (GSA)

Program Manager - General Services Administration

The Manager, Customer Service Operations at Wolters Kluwer is a management role responsible for leading a team to provide superior, consultative service to customers. This position involves monitoring and improving workflow processes, managing team performance, participating in strategic business plans, and developing positive working relationships with customers and internal partners. The role offers growth opportunities, professional development, and a remote work schedule.

Manager, Customer Service Operations - Hybrid

Manager, Customer Service Operations

The Client Service Manager at CIBC Private Wealth is a key point of contact for clients, responsible for building and maintaining relationships, managing account inquiries and transactions, and providing high-quality service. This role involves working in a team-oriented environment with various departments to deliver a seamless client experience.

Client Service Manager

As a Service Coordinator at Siemens, you will coordinate the delivery of onsite and remote service activities for customers, ensuring their expectations and commitments are met. This role involves scheduling and dispatching resources, acting as the primary point of contact for service customers, handling incoming service requests, and managing service work orders. The position is hybrid, requiring initial full-time in-office training followed by a hybrid work schedule.

Service Coordinator / Dispatcher - Rolling Meadows, IL

Service Coordinator

The Service Project Manager at ATS Automation is responsible for managing service projects to ensure they are completed successfully, on-time, on-budget, and in line with customer expectations. This role involves leading or assisting in the planning and execution of service projects for current and new assets within customer facilities, serving as the primary interface with various stakeholders to resolve technical, schedule, and financial issues, and facilitating the on-site execution of service projects.

Service Project Manager (LSS Chicago)

Service Project Manager

Under general supervision, the Service Operator at CarMax delivers exceptional customer service by supporting the Service Department. This role involves assisting customers on the phone and in person before, during, and after service/repair processes, including answering calls, scheduling appointments, and maintaining records. The position requires exceptional interpersonal, communication, and customer service skills, as well as intermediate computer skills.

Service Operator

The Field Service Manager for Ductilcrete, Saint-Gobain, is a critical role responsible for ensuring proper installation of systems, minimizing liability, and supporting sales growth through leveraging field support. This remote position, requiring residence in the Western USA, involves close coordination with management, sales teams, and marketing to implement growth strategies, provide technical support, and train new licensees. The role also includes administering pre-pour meetings, project walk-throughs, and solving common concrete slab issues.

Field Service Manager, West Coast Remote - Construction Chemicals

Field Service Manager

The Governance Service Delivery Manager at Accenture Flex is responsible for managing service delivery and client management, including escalation management and collaboration with the delivery center team. This role involves overall management of network delivery functions from an onshore delivery lead perspective, with possible occasional travel to Memphis.

Governance SDM - 5444282

Governance Service Delivery Manager

The Service Delivery Manager at HUB International oversees key functions within Technology and Operations to ensure high-quality service delivery to stakeholders and end users. This role involves managing service expectations, ensuring service quality standards are met, and partnering closely with various teams to develop, improve, and support service offerings. The position requires daily interaction with people, processes, and technology to manage service expectations effectively.

Service Delivery Manager

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Service Manager Jobs in Wood Dale, IL Hiring Now