The Customer Service Supervisor at American Signature Inc. plays a crucial role in ensuring customers receive a positive experience and meet both department and company goals. This position involves leading a team, analyzing reports for continuous improvement, and representing the brand through various customer interactions. The ideal candidate will have a service mindset, technical skills, and the ability to lead effectively in a remote environment.

Customer Service Supervisor

The Customer Service Supervisor at American Signature Inc. plays a crucial role in ensuring customers receive a positive experience and meet both department and company goals. This position involves leading a team, analyzing reports for continuous improvement, and representing the brand through various customer interactions. The ideal candidate will have experience leading a remote team, possess strong technical skills, and demonstrate a service mindset.

GEGI is seeking an experienced Customer Care Supervisor to oversee the day-to-day operations of customer services, acting both as a lead support specialist and team supervisor. The role involves assisting and helping the Team Lead in monitoring and improving working processes, developing and implementing process improvements, creating reports on customer feedback, coordinating with other departments for quick resolution of issues, and assisting in the growth of team members' skills. The ideal candidate will have a strong background in customer care, experience in IT-related areas, and excellent communication skills.

Customer Care Supervisor

The Call Center Operations Supervisor at Conduent leads a team of approximately fifteen agents, responsible for the day-to-day operations, call center performance, metric/KPI management, and overall execution. This role is demanding, evolving, and offers an opportunity to thrive, make a difference, and become part of a culture that values individuality. The position is remote and supports the Pharma and Life Sciences Patient Assistance Program.

Call Center Operations Supervisor

The Services Operations Leader at Trane Technologies is responsible for the fulfillment of all service offerings and the success of the service team for the Life Science Solutions Services business. This role involves mentoring, coaching, and leading a global service team, with a focus on customer-centric thinking, services acumen, and business leadership. The leader will be responsible for all aspects of service fulfillment, including achieving service KPIs and technician hiring goals, to create customers for life.

SERVICES OPERATIONS LEADER

Services Operations Leader

HomeSafe Alliance is seeking a highly skilled and motivated Contact Center Supervisor to support the Customer Service Team. This role involves overseeing customer service employees, responding to customer inquiries, resolving issues or complaints, and ensuring exceptional quality and service. The position requires a deep understanding of Department of Defense regulations, service member entitlements, and shipment documentation, as well as the ability to work closely with Transportation Service Providers and Transportation Offices to manage the relocation process.

Contact Center Supervisor

The Operations Supervisor at Guidant Financial leads and supports a full-function team in client operations, responsible for delivering products, services, and experiences to clients. This role involves identifying process improvements, sharing best practices, implementing policies/procedures, and supporting the career development of team members. The position is fully remote and available in select states across the US, focusing on helping entrepreneurs realize their dreams of starting their own companies.

Operations Supervisor

The Centralized Operations Support Center Field Coordinator performs inbound call handling and back office support activities, focusing on maintaining high levels of customer satisfaction. This role requires strong customer relation skills and a high-level technical understanding of Johnson Controls' business offerings. The position is remote, operating from Tuesday to Saturday, with hours from 1:30pm to 10:00pm.

Centralized Operations Support Center Field Coordinator - REMOTE

Centralized Operations Support Center Field Coordinator

The Contact Center Supervisor I (CCS I) at Kelsey-Seybold Clinic provides leadership, coaching, development, and support to their team of Healthcare Service Representatives (HSRs) to attain Contact Center service and performance goals. This role involves identifying training and performance needs, monitoring phone and work queue performance, developing action plans for improving and sustaining team performance, and participating in special projects as assigned. The CCS I works closely with clinic partners and serves as an escalation point for providers and clinical staff, ensuring compliance with corporate and contact center policies.

CONTACT CENTER SUPERVISOR I

Contact Center Supervisor I

NuAxis Innovations is seeking a Service Operations Manager to oversee day-to-day operations, ensure efficient service delivery, and drive continuous improvement for IT services for DOL contracts. This role involves managing internal teams, client relationships, and leading operational improvements, with a focus on ITIL framework and service management best practices.

Service Operations Manager

As a Senior Manager, Call Center Operations at R1 RCM, you will oversee call center operations with a focus on a Patient First approach and continuous improvement. This role involves managing a remote workforce, ensuring call center performance levels meet or exceed goals, providing feedback and coaching, and driving strategic innovation. The position requires a manager with experience in a healthcare call center, the ability to analyze data, and a commitment to team development and patient support.

Senior Manager, Call Center

Senior Manager, Call Center Operations

Siemens Smart Infrastructure is seeking a Service Operations Team Leader to manage the Electrical Services team across the US. This role involves managing Electrical Service Specialists and Engineers, focusing on low & medium power distribution systems. Responsibilities include planning, resource allocation, financial forecasting, and ensuring customer satisfaction through project execution. The position is remote and requires significant travel.

Service Operations Team Leader - Mid Level - Western US (California, Colorado, Oregon) - Remote

Service Operations Team Leader

The Services Supply Manager at Randstad US is responsible for leading project strategy and planning for specific Hosted Service categories, executing on the end-to-end production of multiple supply acquisition projects, producing clear and compelling visual communications, and driving cross-functional collaboration across a diverse array of stakeholders. This role requires a bachelor's degree and offers a temporary position with a pay range of $50 to $68 per hour.

services supply manager

Services Supply Manager

The Supervisor Operations, Claims Research at Prime Therapeutics is responsible for ensuring their team delivers on daily production goals and support of key product offerings. This role involves talent management efforts, maintenance of processes and procedures, and providing subject matter expertise for escalated issues or project support. The position is remote and requires a bachelor's degree or equivalent experience, with a preference for candidates with experience in E-Prescribe, Consumer Directed Health Plans, or Benefit Edit Tools, among others.

Supervisor Operations, Claims Research - Remote

Supervisor Operations, Claims Research

HomeSafe Alliance is seeking a highly skilled and motivated Overnight Contact Center Supervisor to support the Customer Service Team. This role involves overseeing customer service employees, responding to customer inquiries, resolving issues or complaints, and ensuring exceptional quality and service. The position requires a deep understanding of Department of Defense regulations, service member entitlements, and shipment documentation, as well as the ability to work closely with Transportation Service Providers and Transportation Offices to manage the relocation process.

Overnight Contact Center Supervisor

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