The Help Desk Analyst at Mersen USA EP Corp is a field-based role responsible for providing consistent, quality support to customers, following and developing new sales leads, meeting sales volume objectives, coordinating technical support, and intervening in customer service issues. This position requires a blend of sales and technical skills, with a focus on maintaining superior relations with the customer base, developing sales strategies, and ensuring accurate sales forecasts and administration.

Help Desk Analyst

As a Service Desk Analyst at CAI, you will be responsible for providing Level 1 technical support to users, ensuring efficient and accurate support via phone, email, or chat. This role involves general IT end-user support, including troubleshooting hardware and software, resetting passwords, and providing first-level support. The position is full-time and remote, requiring strong customer service skills and technical knowledge.

Service Desk Analyst

FM Global is seeking a Identity Services Specialist Co-op to join their team for the Spring 2025 school term, offering a full-time, 6-month opportunity starting January 2025. This role involves working with the Identity and Directory Services Team, focusing on Microsoft Active Directory and associated technologies. Responsibilities include day-to-day operations support, ticket queue supervision, responding to incident tickets, processing change requests, and resolving technology issues. The position is remote with periodic travel to the corporate headquarters in Johnston, RI.

IDENTITY SERVICES CO-OP (SPRING CLASS JANUARY 2025 START!)

Identity Services Specialist Co-op

The Helpdesk Analyst role at the State of Maine is a short-term, contract position focused on providing urgent support for the MCC Helpdesk team during the new Fall Semester. This remote role involves assisting with student volume issues using Windows 10 or 11 computers and a smartphone, with all necessary tools provided by the organization. The analyst will engage in tier 1 support for enterprise applications and infrastructure divisions, requiring a broad knowledge of multiple user and server hardware, software, and Software as a Service environments.

Helpdesk Analyst (Remote Role)

Helpdesk Analyst

Insight Global is seeking Service Desk Analysts to join the fully remote, 365, 24x7 Level 1 Service Desk for an international law firm. This role focuses on phone support, 1st level support, and managing processes for Incident, Change, Service Request, and Problem Management. The position requires customer service-oriented, high energy, professional individuals eager to learn new technologies. Analysts will handle 400-500 contacts a day, with 33% of tickets being calls and 67% emails, and may need to work on US holidays on a skeleton crew.

Tier 1 Service Desk Analyst (REMOTE) - DAY SHIFTS

Beacon Hill is seeking motivated individuals with information technology related degrees or recent IT certifications for Tier 1 Service Desk Analyst positions. These roles focus on technical support and customer service within an enterprise service desk, offering an opportunity to develop experience in a large service desk environment, ITIL framework, and ServiceNow. The positions emphasize a strong focus on customer service, teamwork, collaboration, attention to detail, communication, and a willingness to learn. They are remote and offer a pathway to internal promotions within IT.

Tier 1 Service Desk Analyst

FM Global is seeking a Cyber Specialist Co-Op for a remote, US-based position with periodic travel to the corporate headquarters in Johnston, RI. This full-time, 6-month opportunity starting January 2025 is ideal for motivated students looking to apply their classroom experience in cyber security. The role involves assisting senior team members with the day-to-day operations and monitoring of security infrastructure to prevent, detect, and respond to security incidents.

CYBER SPECIALIST CO-OP (SPRING CLASS JANUARY START!)

Cyber Specialist Co-Op

We are seeking a highly motivated and enthusiastic Service Desk L1 Engineer to join our IT team. This entry-level position is ideal for recent graduates looking to start their careers in IT support. The Service Desk L1 Technician will be the first point of contact for customers seeking technical assistance, providing initial support and troubleshooting for various IT issues.

Service Desk Specialist

The Service Desk Technician at Sigma Information Group provides first-line support for client requests, including password resets, email access issues, and troubleshooting of Microsoft Office applications and device problems. This role involves working remotely with clients in Texas to resolve Tier 1 issues and requires strong communication skills, the ability to troubleshoot effectively, and a high level of organization.

Service Desk Technician (Remote - Texas Only)

Service Desk Technician

The Service Desk Technician is responsible for answering customer calls, chats, and user submitted tickets, documenting each interaction in the ticketing system, and using the information gathered to diagnose issues and resolve or route them according to procedures. This role supports a wide range of software, hardware, and network connectivity issues.

service desk technician

We are seeking a Service Desk to join our team in the manufacturing industry. This role involves providing technical support and assistance to customers, resolving their issues, and maintaining an efficient system of operation. It offers a contract to hire opportunity, is 100% remote, and requires availability for specific hours. This position is local to Minnesota and offers a chance for long-term employment.

Service Desk

NuAxis Innovations LLC is seeking a highly competent and motivated Service Center Analyst for a full-time position. This role involves providing remote telephone based operational support services, interacting with end users to resolve issues related to desktops, laptops, printers, and network connectivity, and managing incidents, problems, and requests in alignment with SLAs. The ideal candidate will have a service-oriented mentality, strong communication skills, and experience in a high volume enterprise level call center, help desk, or service desk operation.

Service Center Analyst

NuAxis Innovations is seeking a Service Center Analyst for a full-time position in Denver, CO. This role involves providing remote telephone based operational support services, including troubleshooting issues related to desktops, laptops, printers, and network connectivity. The ideal candidate will be highly competent and motivated, with a service-oriented mentality and the ability to manage and resolve issues in alignment with SLAs.

The Worksite Sales Communication & Support Analyst at Optavise, a CNO Financial Group Company, is responsible for supporting worksite agent and sales teams through internal communications, including printed, online, and multimedia materials. This role involves technical writing, proofreading, and assisting with sales promotion and incentive campaigns. The position offers the opportunity to contribute directly to the success of Optavise agents and sales teams, gaining exposure to a dynamic sales organization.

Worksite Sales Communication & Support Analyst - REMOTE for US based candidates

Worksite Sales Communication & Support Analyst

FM is seeking a Cyber Specialist Co-Op for the Spring 2025 school term, offering a full-time, 6-month opportunity starting January 2025. This role involves joining the Cyber Threat Operations and Engineering (CTOE) Team, responsible for implementing, operating, maintaining, and growing security solutions to mitigate cyber security threats. The position offers a unique opportunity for students to apply classroom experience in a professional setting, earning college credits while being paid.

Cyber Specialist Co-Op (Spring Class January Start!)

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