As a Service Desk Analyst at CAI, you will be responsible for providing Level 1 technical support to users, ensuring efficient and accurate support via phone, email, or chat. This role involves general IT end-user support, including troubleshooting hardware and software, resetting passwords, and providing first-level support. The position is full-time and remote, requiring strong customer service skills and technical knowledge.

Service Desk Analyst

The Help Desk Analyst at Mersen USA EP Corp is a field-based role responsible for providing consistent, quality support to customers, following and developing new sales leads, meeting sales volume objectives, coordinating technical support, and intervening in customer service issues. This position requires a blend of sales and technical skills, with a focus on maintaining superior relations with the customer base, developing sales strategies, and ensuring accurate sales forecasts and administration.

Help Desk Analyst

Insight Global is seeking Service Desk Analysts to join the fully remote, 365, 24x7 Level 1 Service Desk for an international law firm. This role focuses on phone support, 1st level support, and managing processes for Incident, Change, Service Request, and Problem Management. The position requires customer service-oriented, high energy, professional individuals eager to learn new technologies. Analysts will handle 400-500 contacts a day, with 33% of tickets being calls and 67% emails, and may need to work on US holidays on a skeleton crew.

Tier 1 Service Desk Analyst (REMOTE) - DAY SHIFTS

The Helpdesk Analyst role at the State of Maine is a short-term, contract position focused on providing urgent support for the MCC Helpdesk team during the new Fall Semester. This remote role involves assisting with student volume issues using Windows 10 or 11 computers and a smartphone, with all necessary tools provided by the organization. The analyst will engage in tier 1 support for enterprise applications and infrastructure divisions, requiring a broad knowledge of multiple user and server hardware, software, and Software as a Service environments.

Helpdesk Analyst (Remote Role)

Helpdesk Analyst

Beacon Hill is seeking motivated individuals with information technology related degrees or recent IT certifications for Tier 1 Service Desk Analyst positions. These roles focus on technical support and customer service within an enterprise service desk, offering an opportunity to develop experience in a large service desk environment, ITIL framework, and ServiceNow. The positions emphasize a strong focus on customer service, teamwork, collaboration, attention to detail, communication, and a willingness to learn. They are remote and offer a pathway to internal promotions within IT.

Tier 1 Service Desk Analyst

We are seeking a highly motivated and enthusiastic Service Desk L1 Engineer to join our IT team. This entry-level position is ideal for recent graduates looking to start their careers in IT support. The Service Desk L1 Technician will be the first point of contact for customers seeking technical assistance, providing initial support and troubleshooting for various IT issues.

Service Desk Specialist

The Service Desk Technician is responsible for answering customer calls, chats, and user submitted tickets, documenting each interaction in the ticketing system, and using the information gathered to diagnose issues and resolve or route them according to procedures. This role supports a wide range of software, hardware, and network connectivity issues.

service desk technician

Service Desk Technician

The Service Desk Technician at Sigma Information Group provides first-line support for client requests, including password resets, email access issues, and troubleshooting of Microsoft Office applications and device problems. This role involves working remotely with clients in Texas to resolve Tier 1 issues and requires strong communication skills, the ability to troubleshoot effectively, and a high level of organization.

Service Desk Technician (Remote - Texas Only)

As a Bilingual Service Desk Analyst at CAI, you will be responsible for providing Level 1 technical support to both English and Spanish users in an efficient and accurate manner. This role involves general IT end-user support, including troubleshooting hardware and software, resetting passwords, and providing first-level support via phone, email, or chat. The position is full-time and remote, requiring strong customer service skills and the ability to work in a bilingual environment.

Bilingual (Spanish/English) Service Desk Analyst

Bilingual Service Desk Analyst

The Systems Analyst role at System Soft Technologies involves working on PeopleSoft HCM on implementation or upgrade projects, focusing on PeopleSoft HCM 9.2 Payroll or Time & Labor. The position is remote, based in Austin, Texas, and requires a minimum of 8 years of experience as a Business Analyst. The role includes identifying requirements, creating formal functional documents, conducting functional analysis presentations, and performing system integration testing. Experience with Microsoft O365 applications and a public sector organization is preferred.

Systems Analyst

We are seeking a Service Desk to join our team in the manufacturing industry. This role involves providing technical support and assistance to customers, resolving their issues, and maintaining an efficient system of operation. It offers a contract to hire opportunity, is 100% remote, and requires availability for specific hours. This position is local to Minnesota and offers a chance for long-term employment.

Service Desk

Canons Healthy is seeking a skilled Data Analyst to join their team remotely in Willits, California. The role involves analyzing data, generating reports, and providing actionable insights to influence business decisions, with a focus on improving health outcomes through data-driven insights. This position offers competitive pay, a flexible remote work environment, and the opportunity to contribute to meaningful projects in the health industry.

Data Analyst

The HR Systems Analyst is responsible for implementing, upgrading, coding, and troubleshooting complex applications, ensuring compliance with change control policies for SOX control. This role involves providing Tier 2 support to end-users, including training on application functionality, and working closely with the HR applications business partner to support HR business system requirements.

HR Systems Analyst

As a CBRE Data Analyst, you will perform basic analysis to ensure that recommendations and business conclusions are backed by thorough data research and findings. This role involves coordinating data aggregation, curating reports, performing ad-hoc strategic reviews of data, assisting with data structures and pipelines, and developing ad-hoc reporting. The position requires some knowledge of standard principles with limited practical experience in applying them, and offers the opportunity to lead by example and model behaviors consistent with CBRE RISE values.

Technical Services Business Data Analyst

System One is seeking a highly skilled and motivated IT Analyst for Desktop Governance & Compliance Operations. This remote role involves supporting audit and risk compliance, governing new software, and rationalizing applications. The position requires living near Pensacola, FL; Vienna, VA; or San Diego, CA, and offers a multiyear contract with open options for C2C and W2 pay.

IT Analyst (KTLO for Desktop Governance & Compliance)

IT Analyst

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Service Desk Analyst Jobs in Windsor, CO Hiring Now