As a Customer Service Representative at Synchrony Financial, you will handle inbound calls from cardholders, ensuring exceptional customer service. This role involves maintaining up-to-date customer information, resolving inquiries, authorizing sales, and building relationships with clients, customers, and colleagues. This is a work from home position based in Rapid City, SD, with occasional in-person training required.

Customer Service - Full Time - Work From Home

Customer Service Representative

As a Customer Service Representative at the American Red Cross, you will be responsible for contacting blood donors to schedule appointments, ensuring a positive service experience to maximize donor show rates. This role involves using multiple computer systems to target appropriate blood drives, maintaining accurate records, and developing new leads to increase the donor base. The position is remote but requires living in or around Tucson, AZ, with the first few days of training at the Tucson Call Center.

Customer Service Rep

Lincoln Electric is seeking a US-based Service Technician with a strong background in mechanical and electrical knowledge, troubleshooting skills, and a commitment to providing high customer satisfaction. The role involves performing comprehensive service tasks on robotic assembly and welding systems, educating customers on equipment usage, diagnosing problems, and partnering with clients to propose and implement solutions. The position requires extensive travel (75% domestically and internationally) and offers a competitive salary with a target bonus.

Service Technician--South

Service Technician

GovCIO is seeking a Senior IT Service Technician to provide onsite support for a federal customer in Camp Springs, MD. This role involves a variety of tasks including troubleshooting, maintenance, and installation of IT equipment, as well as providing on-call support and training for customer support personnel. The position requires a high degree of technical proficiency, excellent problem-solving skills, and the ability to work both independently and as part of a team.

Senior IT Service Technician

GovCIO is seeking a Senior IT Service Technician/Security Associate to provide onsite support for a federal customer in Camp Springs, MD. This role involves a variety of responsibilities including IT support, patching vulnerabilities, providing on-call support, and assisting with security issues. The position requires a high degree of technical proficiency, an understanding of security needs in a high-tech environment, and excellent problem-solving skills.

Senior IT Service Technician/Security Associate

GovCIO is seeking a Help Desk Team Lead to manage a team of Windows and Exchange/Office Admins, support the implementation of MS Office product upgrades, perform Active Directory account administration, and oversee service desk metrics. This onsite role is located in Washington DC and involves managing a team, improving customer service, ensuring compliance with technical certification requirements, and providing training on Exchange/Office 365 products.

Help Desk Team Lead

GovCIO is seeking a Desktop Support Specialist (Senior) to provide support and maintenance within the organization's desktop computing environment. This role involves diagnosing, identifying, isolating, analyzing, and researching issues to resolve technical issues, providing how-to knowledge transfer, and performing equipment provisions, deprovisions, and moves. The position is fully onsite in Washington D.C. and requires a high degree of customer satisfaction, technical knowledge, and timeliness.

Desktop Support Specialist (Senior)

As a Customer Service Representative at Achieve, you will be a crucial part of the Member Services team, impacting the lives of everyday people by providing innovative digital personal finance solutions. You will handle onboarding, new account setups, and offer support throughout the financial journey of our members, ensuring they receive empathy, care, and guidance. This role offers a 100% work-from-home opportunity for candidates in the Dallas/Ft. Worth metro area, with a focus on Monday to Friday, no weekend work.

Customer Service

GEICO is seeking Customer Service Professionals for their Fredericksburg, VA office to provide outstanding customer service to policyholders. This role involves answering billing questions, making policy changes, and providing recommendations. The position offers a base salary of $23.33 per hour with potential increases of up to 15% for top performers. The role is ideal for individuals who excel in customer service, effective communication, and thrive in a fast-paced environment.

Call Center Representative

As a Help Desk Support Service Specialist - Intermediate at GDIT, you will play a crucial role in providing second-tier support to end-users for PC, server, mainframe applications, and hardware. This position involves handling problems that the first-tier of help desk support is unable to resolve, interacting with various departments to restore service, and providing first contact and incident resolution for hardware, software, and application problems. The role requires an Associate's Degree with 7 years of experience or a Bachelor's Degree with 5 years of experience, along with a TS/SCI clearance.

Help Desk Support Service Specialist - Intermediate – TS/SCI required

Help Desk Support Service Specialist - Intermediate

DCS is seeking a Help Desk Support Engineer to provide IT support to local and remote users of an ITIL v4-based logistics management system. The role involves a mix of technical support and customer service, with a focus on installing, configuring, and maintaining IT systems, troubleshooting problems, and managing IT tickets within the system. The ideal candidate will thrive in a team-oriented environment, possess strong analytical and problem-solving skills, and have a passion for supporting mission-specific software programs.

Help Desk Support Engineer

The Technical Support role at Metasys Technologies, Inc. involves providing technical support via phone, email, and in-person, troubleshooting hardware and software issues for various devices, and managing support requests through ServiceNow. This position requires onsite work in Arlington, VA, for a 10+ month contract, with a specific shift schedule.

Technical Support

SAIC is seeking an experienced and customer service oriented Deskside Support Technician to join their team. The role involves providing Tier II help desk support, creative problem solving to ensure customer satisfaction and productivity, and coordinating support issues. The candidate will also be responsible for hardware/software upgrades, system functionality testing, documentation maintenance, and consulting with various teams to restore services. This position requires comprehensive knowledge in Information Technology service delivery and at least 2 years of relevant work experience.

Deskside Support Technician

The Service Desk Associate at HITT Contracting is responsible for providing technical support and assistance to internal employees, ensuring all IT-related issues are addressed promptly and effectively. This role involves responding to support requests, troubleshooting hardware and software problems, documenting incidents, assisting with the setup and configuration of new systems, and ensuring compliance with IT policies. The position requires strong problem-solving skills, excellent communication abilities, and a customer-oriented mindset.

Associate, Service Desk

The Service Desk Technician is responsible for answering customer calls, chats, and user submitted tickets, documenting each interaction in the ticketing system, and using the information gathered to diagnose issues and resolve or route them according to procedures. This role supports a wide range of software, hardware, and network connectivity issues.

service desk technician

Service Desk Technician

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Service Desk, Technical Support Jobs in WASHINGTON, DC Hiring Now