This is a Staff Technical Lead Manager role at Salesforce, focusing on the Experimentation & Insights team within Observability & Performance. The role involves a mix of people management and technical hands-on work, leading a small team to develop and operate an Experimentation platform, Houston, which is crucial for Slack's product development and innovation. The position requires a passion for product experimentation, a deep understanding of experimentation platforms, and the ability to mentor and lead a team towards technical excellence.

STAFF TECH LEAD MANAGER, EXPERIMENTATION & INSIGHTS - SLACK

Staff Technical Lead Manager

Deloitte Consulting LLP seeks a Consulting Manager in Boston, Massachusetts, and various unanticipated Deloitte office locations and client sites nationally. The role involves managing information technology projects, including SAP software advisory and implementation services. Responsibilities include overseeing the process of improving the ability to react in a digital world, enabling scalability, removing performance barriers, enabling innovation, and modernizing core systems. The position requires significant travel and permits telecommuting.

CONSULTING, MANAGER

Consulting Manager

As an Operations Management Manager at CBRE, you will oversee a team responsible for planning, managing, and directing business operations for a small to medium sized client or region. This role involves supervising employees, coordinating daily activities, managing financial metrics, ensuring compliance, and leading by example. The position is remote but requires candidates to be based in the U.S. Midwest, with a preference for Minneapolis, MN.

Operations Management Manager - REMOTE U.S. MIDWEST REGION ONLY (Minneapolis, MN preferred)

Operations Management Manager

DMGroup is seeking a Customer Success Manager to join the DMSchedules team, focusing on supporting school districts in implementing and effectively utilizing DMSchedules products. This role involves leading software and services implementation, training, and support, ensuring client understanding of the firm’s solutions, and managing the customer journey from onboarding to retention. The position is based in Boston, MA, with flexibility for remote work, and requires a bachelor’s degree and at least five years of related experience.

Customer Success Manager

Liberty Mutual is seeking a Manager, Vendor Operations to join their GRS North America Claims, Commercial Insurance division. This role involves leading a team of Vendor Operations Specialists, collaborating with internal stakeholders and vendor partners, and driving day-to-day performance by executing a leader management system, aligning processes to meet goals, and overseeing vendor staffing, quality, and cost-saving efficiencies. The position requires office visits twice a month for those residing within 50 miles of specific locations.

MANAGER, VENDOR OPERATIONS

Manager, Vendor Operations

PreVeil is seeking a Technical Program Manager to oversee the execution of the engineering team, including developing project schedules, mitigating schedule risks, and prioritizing tasks. This role involves coordination across product management, software development, QA, and support teams, and provides high visibility through updates to the executive management team. The position is hybrid, based in the Boston office.

Technical Program Manager

The Project Support Coordinator at Ascendion will assist in the end-to-end project management process, including preparing, maintaining, and presenting project documentation. This role involves facilitating collaboration across different project teams and requires a background in cybersecurity or a related field. The position is based in Boston, Massachusetts, and offers a salary range of $60,000 to $70,000 annually.

Project Support Coordinator

Akkodis is seeking a Project Support Coordinator for a 12-month remote role based in Phoenix, AZ. The role involves project execution, internal collaboration, client communication, and reporting & documentation to meet project requirements and deliver all project deliverables on time, within budget, and at the highest quality standards. The position requires strong attention to detail, the ability to pivot on tasks, self-direction, and excellent communication skills.

NuAxis Innovations is seeking a Service Operations Manager to oversee day-to-day operations, ensure efficient service delivery, and drive continuous improvement for IT services for DOL contracts. This role involves managing internal teams, client relationships, and leading operational improvements, with a focus on ITIL framework and service management best practices.

Service Operations Manager

As the Support Development Manager at Dialpad, you will play a crucial role in guiding the Customer Experience teams through exceptional support training and ensuring rigorous quality assurance. This position involves mentoring and expanding the Training and QA teams, advocating for Customer Support agents, evaluating the effectiveness of procedures and trainings, and delivering insightful reports on agent performance. The role offers the opportunity for remote work in Canada or Central USA and reports to the Knowledge and Content Manager.

Learning & Enablement Manager

Support Development Manager

The Administrative Program Manager at Beacon Hill will be responsible for ensuring smooth operation of projects, establishing networks across project entities, managing budgets, coordinating inter-site communications, scheduling and coordinating conference and committee activities, proofing/editing documents including grant proposals, managing and tracking finances for projects, and providing direct executive support to the Director. This role offers a unique opportunity to work in healthcare, with a focus on grant administration and executive support.

Administrative Program Manager

The Supervisory Program Management Specialist at the Department of Health and Human Services provides guidance, advice, and support to senior officials in areas of policy development, planning, research, and implementation. This role involves managing work to ensure the success of major programs or projects, supervising other managers and staff, and overseeing policy development, regulation compliance, and administrative procedures. The position requires specialized experience in children's services programs, including policy development, evaluation, and problem identification and analysis.

SUPERVISORY PROGRAM MANAGEMENT SPECIALIST

Supervisory Program Management Specialist

This position is responsible for providing quality and efficient customer service to customers through direct contact and being the first point of contact for escalations. It involves developing customer relationships, managing employees to meet KPIs, creating a high-quality work environment, coaching, and problem-solving. The role requires excellent people management, customer awareness, and the ability to drive service level and efficiency while maintaining compliance.

Customer Care Manager - Advanced Support (Remote)

Customer Care Manager - Advanced Support

The Services Operations Leader at Trane Technologies is responsible for the fulfillment of all service offerings and the success of the service team for the Life Science Solutions Services business. This role involves mentoring, coaching, and leading a global service team, with a focus on customer-centric thinking, services acumen, and business leadership. The leader will be responsible for all aspects of service fulfillment, including achieving service KPIs and technician hiring goals, to create customers for life.

SERVICES OPERATIONS LEADER

Services Operations Leader

SimpliSafe is seeking an experienced Staff Technical Program Manager to join their Enterprise Information Services organization, focusing on critical business functions such as eCommerce, Fulfillment, Data Services, Customer Experience, and Marketing. The role involves managing the intake of work from multiple stakeholders, driving quarterly planning, ensuring work on the right priorities, and improving efficiencies across teams. The ideal candidate will have a strong background in technical leadership, software engineering, and project management, with a focus on continuous improvement and delivering quality solutions.

STAFF TECHNICAL PROGRAM MANAGER EIS

Staff Technical Program Manager

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Support Operations Manager Jobs in Dedham, MA Hiring Now

STAFF TECH LEAD MANAGER, EXPERIMENTATION & INSIGHTS - SLACK

CONSULTING, MANAGER

Operations Management Manager - REMOTE U.S. MIDWEST REGION ONLY (Minneapolis, MN preferred)

Customer Success Manager

MANAGER, VENDOR OPERATIONS

Technical Program Manager

Project Support Coordinator

Project Support Coordinator

Service Operations Manager

Learning & Enablement Manager

Administrative Program Manager

SUPERVISORY PROGRAM MANAGEMENT SPECIALIST

Customer Care Manager - Advanced Support (Remote)

SERVICES OPERATIONS LEADER

STAFF TECHNICAL PROGRAM MANAGER EIS