As the Support Development Manager at Dialpad, you will play a crucial role in guiding the Customer Experience teams through exceptional support training and ensuring rigorous quality assurance. This position involves mentoring and expanding the Training and QA teams, advocating for Customer Support agents, evaluating the effectiveness of procedures and trainings, and delivering insightful reports on agent performance. The role offers the opportunity for remote work in Canada or Central USA and reports to the Knowledge and Content Manager.

Learning & Enablement Manager

Support Development Manager

The Staff Software Engineer at BD (Becton, Dickinson and Company) will be part of the Pyxis ES Development team, focusing on software design and implementation within a collaborative, enterprise environment. Ideal candidates will have a strong educational background in computer science or a related field, real-world experience, and knowledge of the C#/.NET stack, modern web frameworks, and microservices architectures. This role involves performing software design and implementation, conducting software evaluation and testing, and providing technical documentation for software design and testing.

Staff Software Engineer (Remote)

Staff Software Engineer

The IT Support Specialist at The Spice & Tea Exchange is a part-time, remote role focused on providing IT Service Management support to the company's growing franchise system. The role involves managing the ticket system, troubleshooting integrated systems, ensuring compliance with policies, offering training, and delivering timely resolutions to retail stores and internal team members. This position requires weekend availability and is best suited for candidates residing in Florida, Georgia, Idaho, Indiana, Louisiana, Minnesota, Missouri, or Wisconsin.

PART-TIME IT SUPPORT SPECIALIST **WEEKENDS**

IT Support Specialist

Insight Global is seeking a DataStage Support Engineer for a remote contract position. The role involves the development and support of DataStage (version 11.7), integrating with the Integration Platform Support team to implement, upgrade, and patch Integration technologies. Responsibilities include analyzing requirements, maintaining, testing, and integrating application and system components, as well as designing, developing, debugging, and implementing systems components, software tools, utilities, and monitoring tools. The ideal candidate will be technically sound and have strong communication skills, partnering with IT groups and functional areas for knowledge sharing and project support.

DataStage Support Engineer

The Manager of Customer Support at Maverc Technologies is responsible for overseeing and leading the customer support team to ensure exceptional service delivery and customer satisfaction. This role involves strategic planning, team management, process improvement, and collaboration with other departments to enhance the overall customer experience. The position supports one of our State Agency customers and requires a blend of IT experience, project management skills, and leadership abilities.

Manager of Customer Support (Remote)

Manager of Customer Support

Lumen is seeking upbeat, contact center representatives to assist current voice and high-speed internet customers with service-related issues including hardware and software configurations. This is a full-time, work-from-home position with inbound technical support responsibilities, no sales requirements, and a comprehensive training program. The role involves working with customers to identify service needs, offering solutions, and providing world-class customer service.

Technical Support Representative

As a Technical Support Engineer at Gong, you will be at the forefront of the Gong customer experience, providing an exceptional and consultative support experience for customers using Gong's products. This role involves providing support via email, web, and/or phone, mastering Gong's products, collaborating closely with Engineering to triage potential bugs, and creating innovative resources to equip and educate customers and peers. The position requires a blend of technical expertise, communication skills, and a passion for creating raving fans among Gong's customers.

Technical Support Engineer

The Instructional Support Administrator at UWS is responsible for leading collaboration around instructional design and teaching and learning within The Community Learning Education System (TCSES). This role involves coordinating with academic leadership to identify and develop processes for course and program design, improving teaching and learning practices, and guiding the development of new programs. The position requires facilitation, faculty support, and collaboration on various educational initiatives.

Instructional Support Administrator (remote)

Instructional Support Administrator

LCS is seeking a part-time Technical Support Specialist to join their team remotely, focusing on providing expert support for Rent Manager software. The role involves troubleshooting customer issues, providing superior customer service, and working closely with internal departments to improve processes. This position is ideal for individuals who excel in detail-oriented tasks and enjoy resolving complex problems.

Technical Support - Part Time Fully Remote

Technical Support Specialist

Descript is seeking a Staff Software Engineer - Frontend to refine and expand their next-generation web-based, collaborative audio and video editing tool. The role involves working on a wide range of projects, from editing interactions to real-time collaboration and AI integrations. The ideal candidate will collaborate closely with designers, product managers, and other engineers to deliver a high-quality user experience.

Staff Software Engineer - Frontend

A Place for Mom is seeking a Staff Software Engineer with a strong focus on frontend web technology to update and maintain public web site experiences across SEO and SEM channels. This role involves utilizing a modern technology stack, providing visionary leadership, architectural direction, and technical mentorship to a team of engineers. The ideal candidate will have extensive experience in frontend engineering, a deep understanding of cloud native and service-oriented UI components, and a passion for mentoring junior staff.

Staff Software Engineer - Frontend - Web Development

The Client Support Specialist at Dealer e Process is responsible for providing exceptional customer service to clients through various channels including phone and email. This role involves troubleshooting technical issues, creating and solving support tickets, and contributing to team efforts. The position supports the Director and Manager of Inventory by handling tasks related to organization and communication.

Client Support Specialist

Guidehouse is seeking an IT professional with experience in technical support to join their Service Desk team. The role involves providing 1st and 2nd level IT support to Guidehouse employees globally, troubleshooting various technical issues, and documenting solutions. The position requires strong communication skills, the ability to work effectively in a team, and proficiency in using support tools. This is a remote position with no travel required.

Service Desk Front Line Support Agent

The Support Services Project Manager/Specialist at Cayuse Holdings is responsible for managing the entire project, ensuring collaboration among team members to meet all staff augmentation requirements. This role involves working with upper-level management and the Account Manager to meet project goals, ensuring timely submission of timesheets and statuses, and managing invoices for payment. The position requires expertise in enterprise-level website redesign/rebranding and development using modern web development platforms.

Support Services Project Manager/Specialist

Robert Half is seeking a Technical Customer Support professional to join their team remotely. The role involves providing technical assistance to clients, processing customer applications, and maintaining accurate customer records. This long-term contract position offers a unique opportunity to engage with customers, handle their technical issues, and manage customer interactions efficiently.

Technical Customer Support

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