As a Customer Care Specialist at Ampcus Inc., you will be responsible for managing all escalated customer service matters related to SAT, PSAT, AP, and CLEP to full resolution. This includes identifying issue root causes and reporting back to team leadership to support continuous improvement. You will work closely with internal and external stakeholders to ensure compliance with policies and procedures, while also identifying continuous improvement opportunities.

Customer Care Specialist

Mobile Communications America (MCA) is seeking an experienced Customer Service Specialist to support their MSS division. This role involves logistics, inventory management, customer service, and administrative tasks. The position is remote but requires the candidate to reside within MCA's footprint. MCA values service, growth, teamwork, and safety, and welcomes veterans. The role offers competitive compensation and benefits, including medical, dental, vision insurance, 401K, PTO, holiday pay, education incentives, and more.

Customer Service Specialist

Tanaq Support Services is seeking a mid-level Technical Assistance Specialist to support a Tribal Implementation Center under the Public Health Data Modernization Program. This role involves providing technical assistance and aiding Tribes and Tribal organizations in data modernization efforts, ensuring culturally-appropriate approaches that respect indigenous values and Tribal data sovereignty. The position is fully remote, based in Atlanta, GA or anywhere in the U.S., with some travel required.

Technical Assistance Specialist, Mid - Tribal Support

Technical Assistance Specialist

Capgemini Government Solutions is seeking a Help Desk Specialist to support government clients in McLean, VA. This role involves reviewing, responding to, and resolving IT support and service requests using various communication methods, troubleshooting issues, and documenting solutions in the ServiceNow system. The successful candidate will work with a dynamic team, engage with a wide range of stakeholders, and have the opportunity to grow their skillset in a technology-focused environment.

Help Desk Specialist

This position is located in the End User Computing Section, IT End User Services Division, IT Partner Engagement Directorate, Office of the Chief Information Officer at the Library of Congress. It involves exercising broad latitude in developing policies and guidelines for customer support services, managing special projects impacting delivery, representing the customer support office in system implementation, leading support requirement definition, and developing service level agreements. The role also includes identifying IT hardware and software requirements, overseeing contract administration, and advising on system architecture modeling.

IT Specialist (Customer Support)

R & W Group is seeking a Client Account Specialist for a top law firm in VA or DC. This junior level billing role involves responsibilities such as billing, accounts receivables, accounts payables, internal costs, collections, billing rates, and client maintenance procedures. The position offers a solid compensation package, great benefits, and the opportunity to work with a fantastic team.

Temp to possibly perm Litigation Legal Secretary - top firm!

Client Account Specialist

The Technical Customer Service Representative at VIPdesk Connect is responsible for providing world-class customer service via phone, email, and chat, focusing primarily on technical support for a company specializing in parenting and infant wellbeing. This role involves handling customer requests, utilizing critical thinking for troubleshooting, and managing escalated issues to resolution. The position is remote, requiring a home-office environment and technical proficiency.

Technical Customer Service Representative (Remote)

Technical Customer Service Representative

LabCorp is seeking a Client Services Representative to join their Contact Center team in San Diego, CA. This remote position requires 6-8 weeks of onsite training in San Diego and involves working with physician offices, hospital laboratories, patients, and internal customers to ensure all client needs are addressed accurately and efficiently. The role includes providing product education, handling a variety of questions, and ensuring a world-class customer experience.

Client Services Rep-NA577

Client Services Representative

RemX is seeking a Medical Customer Service Specialist to work remotely for a Fortune 500 healthcare company. The role involves answering inbound and making outbound calls to assist with medically related inquiries, data entry, and working with carriers to ensure medication coverage. This position offers weekly pay, benefits, referral programs, equipment, and online classes for skill improvement in a friendly work environment.

$16/hr. Remote Medical Customer Service Specialist

Medical Customer Service Specialist

ManpowerGroup is seeking a Customer Support Technician for a Fortune 500 client, a world-leading insurance company, for a 100% remote, 5+ month contract position with high potential for extension and permanent conversion. The role involves collaborating with multiple teams and requires proven experience in customer service, client relations, sales, or a similar field. Experience in healthcare settings or with healthcare benefits is highly valued.

Customer Support Technician

The IT Support Specialist at Legence is responsible for providing first line support for all staff, including logging incidents and service requests, resolving support requests, and ensuring service levels and customer satisfaction are achieved. This role involves working in a dynamic environment to provide services over various channels, including phone, email, in person, and self-service. The position is based in the DC Metropolitan region, supporting both RE Tech and VarcoMac offices.

IT Support Specialist - Legence

IT Support Specialist

V2X is seeking an IT Support Specialist to support the Navy Installations Program Office (NIPO) at the Washington Navy Yard. The role involves information technology management tasks such as issuing, tracking, and troubleshooting mobile devices, external hard drives, and headsets. The specialist will also serve as a liaison between NIPO personnel and the DONCIO Mobility Team, manage the NIPO VoIP system, and provide training on VoIP systems and troubleshooting.

This position is located in the U.S. Department of Justice (DOJ), Office of Justice Programs (OJP), Office of the Chief Information Officer (OCIO). It is responsible for providing customer support, including grants system application support, loss of service resolution, and managing customer expectations. The role involves developing policies for customer support services, leading quick-response teams for catastrophic events, managing enterprise-class customer support services, and coordinating with interagency infrastructure protection groups. The position requires IT-related experience, attention to detail, customer service skills, and problem-solving abilities.

The Client Support Specialist at Dealer e Process is responsible for providing exceptional customer service to clients through various channels including phone and email. This role involves troubleshooting technical issues, creating and solving support tickets, and contributing to team efforts. The position supports the Director and Manager of Inventory by handling tasks related to organization and communication.

Client Support Specialist

Empowering Minds is seeking a Client Services Specialist to provide support for their behavioral health programs. This role involves ensuring agency compliance with regulations, managing various administrative tasks, and participating in staff meetings. The position requires an AA degree in Human Services or a related field, with a preference for candidates having at least two years of experience in customer service.

Client Services Specialist

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Technical Customer Service Specialist Jobs in Falls Church, VA Hiring Now

Customer Care Specialist

Customer Service Specialist

Technical Assistance Specialist, Mid - Tribal Support

Help Desk Specialist

IT Specialist (Customer Support)

Temp to possibly perm Litigation Legal Secretary - top firm!

Technical Customer Service Representative (Remote)

Client Services Rep-NA577

$16/hr. Remote Medical Customer Service Specialist

Customer Support Technician

IT Support Specialist - Legence

IT Support Specialist

IT Specialist (Customer Support)

Client Support Specialist

Client Services Specialist