Robert Half is seeking a Service Desk Technician - Tier 1 to support a local credit union in the Pacific Northwest. This role involves evaluating, prioritizing, troubleshooting, routing, and answering support requests from end-users, with a focus on managing trouble tickets, escalating issues, and contributing to support systems development. This is a long-term contract position that is 100% remote, requiring a specific schedule.

Service Desk Technician

Service Desk Technician - Tier 1

Beacon Hill is seeking motivated individuals with information technology related degrees or recent IT certifications for Tier 1 Service Desk Analyst positions. These roles focus on technical support and customer service within an enterprise service desk, offering an opportunity to develop experience in a large service desk environment, ITIL framework, and ServiceNow. The positions emphasize a strong focus on customer service, teamwork, collaboration, attention to detail, communication, and a willingness to learn. They are remote and offer a pathway to internal promotions within IT.

Tier 1 Service Desk Analyst

The Service Desk Technician at Ankura is responsible for providing Tier 1 support to all Ankura end users, serving as the first point of contact for technical issues. This role involves remote support, documenting requests in the ticketing system, and ensuring consistent, world-class support across various technical areas such as end user hardware and software, user access, network connectivity, and telephony.

Associate, Data & Technology, IT Service Desk Technician - Level 1

As a Tier 1 Technical Support Specialist at SP Data Digital, you will be the first line of technical assistance for home security services, handling both incoming and outgoing calls to provide technical assistance and solutions to existing customers. This role involves troubleshooting company products and services, using systems to dispatch technicians if necessary, and requires strong communication skills, empathy, and technical aptitude.

Tier 1 Technical Support Specialist

The Service Desk Specialist I at Sutter Health provides first-level support to clients via various modes of contact, including phone and portal, offering resolution of technical problems and information technology issues for desktop, laptop, or network services. This role involves ensuring the timely resolution of issues or escalating them to appropriate technical support personnel, supporting Service Desk service level metrics, and performing Service Management Access Specialist functions. The position is eligible for work from home within the Sutter Health Northern California footprint.

Service Desk Specialist I

The PRS Caseworker (Level I) is responsible for conducting well-being and follow-up contact with children and their sponsors. This role involves working with children and youth, being familiar with trauma-informed care, child welfare practices, and providing support and assessments based on the needs of the family. The position requires knowledge of local social services, community outreach, and experience working with diverse populations.

Caseworker Level 1

An Accounts Payable Customer Service Representative Level I at Community Health Systems is responsible for providing first level support for issues related to software, app support/troubleshooting, processing inquiries related to Human Resources, Accounts Payable, and/or Procure to Pay (Supply Chain) support. This role involves handling customer interactions through multiple communication channels, troubleshooting access issues, and providing support for various software applications. The position is remote and offers a robust benefits package.

Accounts Payable Customer Service Rep - Remote

Accounts Payable Customer Service Representative Level I

The Payroll Specialist Level I is responsible for processing payroll and related data on a weekly and biweekly basis, working closely with Human Resources for payroll analysis and processing. This role ensures timely and accurate payroll processing, including entering data for bonuses, vacation, PTO pay, and wage garnishments. The position requires a proven experience in payroll, familiarity with payroll processes, and strong computer skills, including Microsoft Office.

Payroll Specialist - Remote Opportunity

Payroll Specialist Level I

The Product Technical Support Specialist - Tier 1 at ZOLL Medical Corporation plays a critical role in providing technical guidance and support for ZOLL Cardiac Management Solutions products and services. This role involves analyzing problems, diagnosing causes, and resolving issues through troubleshooting techniques, ensuring adherence to regulatory guidelines, and maintaining comprehensive records of customer interactions. The position requires strong communication skills, technical aptitude, and the ability to work independently in a dynamic environment.

Customer Care - Product Technical Support Specialist - Remote

Product Technical Support Specialist - Tier 1

The Technical Support Engineer I at GE HealthCare drives customer satisfaction through Service Excellence by providing technical support and counsel both remotely and onsite to Field Engineers, Client Service Technicians, and Customers experiencing system performance issues. This role focuses on Patient Care Solutions products for Anesthesia, Respiratory, and Mother Infant Care modalities and supports the Eastern Time Zone with a work schedule of M-F 8am-6pm EST including on-call rotation. This is a remote position requiring the candidate to reside in the United States and work from a dedicated home office with high-speed internet.

Technical Support Engineer I - ARC/MIC

Technical Support Engineer I

The Senior Service Desk Technician at Ankura is responsible for providing Tier 2 support to all Ankura end users, including hardware and software issues, user access, network connectivity, printing, scanning, and telephony. This role involves remote support, ticket tracking, serving as a point of contact for technical issues, and providing guidance to junior technicians. The position is remote, preferably in Central or Pacific Time Zones, with a 24/7 support model including occasional weekend hours.

Senior Associate, Data & Technology, IT Service Desk Technician - Level 2

Johnson Controls is seeking a Level I Application Support Specialist to provide technical support for FM:Systems' software applications. This role involves handling support tickets from clients via phone, email, and portal, triaging support issues, solving issues using SQL statements, and contributing to knowledgebase articles. The ideal candidate will be self-motivated, eager to learn, possess exceptional customer service skills, and have strong analytical and communication skills.

Level I Application Support Tech (11 AM - 8 PM EST) - Remote

Level I Application Support Technician

The Service Desk Analyst Level 1 at Randstad US is the primary point of contact between end users and the IT organization, responsible for initial problem determination, diagnostics, and resolution for incidents and service requests involving supported software, hardware, and infrastructure. This role emphasizes providing high-level customer service and working to resolve incidents in a timely manner, with a focus on standardizing global customer service across all business units.

service desk analyst (level 1)

Service Desk Analyst Level 1

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