Job Description

Insight Global is looking for a Remote Infrastructure Support Technician for one of our largest residential leasing and development clients in the Greater Houston area. This person will be responsible for providing network and system technical support to end users, offering input on best practices, and ensuring infrastructure remains up to date. The ideal candidate will have 5 years of in-depth technical end-user support experience, hold a CCNA or CompTIA+ certification, and possess hands-on experience working in Windows, Cisco, and Microsoft Office environments. The role requires intermittent travel to client locations in Arizona and California, along with the ability to deliver exceptional customer service through both written and verbal communication. Candidates must reside in Houston, TX, and this will be a 3-month contract-to-hire position, with a conversion salary ranging from $95,000 to $110,000 annually.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Must sit in Houston, TX*

Willingness and ability to travel to client locations when needed. (All travel will be reimbursed)

5+ years of network and software system support experience

CISCO CCNA or CompTIA Network+ certifications

In-depth knowledge working with Meraki Firewalls

Experience working in Active Directory

High School diploma required

Excellent written and verbal communication skills

Excellent customer service skills null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.