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Receptionist
The Millennium Group • Houston, TX 77007 • Posted 16 days ago
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In-person • Full-time • $16.00-$18.00/hr • Entry Level
Job Highlights
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The Millennium Group is seeking a highly motivated and enthusiastic Receptionist to join their team. The role involves greeting and checking in guests, managing security access cards, answering calls, and assisting with building emergencies and services. This position requires a strong work ethic, customer service skills, and the ability to handle multiple projects simultaneously.
Responsibilities
- Greet and check in guests as they come into the building
- Use Badge Pass System to scan their personal information and print daily badges
- Answer incoming calls and forward to appropriate individuals
- Operate Cisco Phone Console
- Respond to building emergencies
- Screen incoming delivery personnel before allowing access
- Manage and issue security access cards to employees and contractors
- Use Kastle access control system to program cards
- Take photos and print access card badges
- Issue AVIS pool cars and AVIS rental for employees
- Manage temporary security access cards for service contractors, visiting employees, and FB
- Take and issue service tickets for building services and problems
- Track Contractor List for access cards expiration dates
- Backup Facilities Coordinator and mailroom as needed
Qualifications
Required
- Reliable Transportation
- Outstanding Attendance
- Customer service and/or office related experience preferred
- Basic mathematical skills
- Ability to be flexible and adapt to change in the work environment
- Strong work ethic; diplomatic; team player and service-oriented; builds strong working relationships
- Ability to handle multiple projects at one time
- Ability to meet deadlines
- Ability to lift up to 50 lbs
- At least one year Office Experience
- 1-3 years experience with Microsoft Office Software (Word, Excel, Outlook)
- Exceptional customer service skills
- Professional demeanor, appearance, and attitude
- Ability to remain calm under pressure
- Sound judgment and problem-solving ability
About The Millennium Group
The Millennium Group is a premier provider of Integrated Office & Facilities Management, Mail, and Print Services Outsourcing solutions for organizations in all industries. They offer a comprehensive range of services, including Office Services, Integrated Facilities Management, Digital Mail Services, Print Services, and Contactless Delivery, focusing on cost savings, streamlined processes, and building strong lasting relationships. TMG, a Minority Women-Owned Business Enterprise established in 1984, is committed to diversity and veterans' employment, embracing new technologies and practices to optimize resources and reduce costs.
Full Job Description
Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Greet and check in guests as they come into the building
+ Use Badge Pass System to scan their personal information and print daily badges
+ Answer incoming calls and forward to appropriate individuals
+ Operate Cisco Phone Console
+ Able to response to building emergencies
+ Screen incoming delivery personal before allowing access
+ Manage and issue security access cards to employees and contractors
+ Uses Kastle access control system to program cards.
+ Take photos and print access card badges
+ Issues AVIS pool cars and AVIS rental for employees.
+ Manages temporary security access cards to service contractors, visiting employees, and FB for employees
+ Takes and issues services tickets for building services and problems; too cold/hot calls, issues with restrooms, etc....
+ Tracks Contractor List for access cards expiration dates, extend with approval or let expire.
+ Backup Facilities Coordinator and mailroom as needed
Qualifications:
-Reliable Transportation-Outstanding Attendance - Customer service and/or office related experience preferred.- Basic mathematical skills.- Demonstrate the ability to be flexible and adapt to change in the work environment.- Strong work ethic; diplomatic; team player and service-oriented; builds strong working relationships.- Handle multiple projects at one time.- Able to meet deadlines.- Lifting up to 50 lbs.- At least one year Office Experience- 1-3 years experience with Microsoft Office Software (Word, Excel, Outlook). - Strong work ethic; diplomatic; team and service oriented; builds strong working relationships. - Exhibits superior verbal communication and phone skills. - Exhibits exceptional customer service skills.- Consistently demonstrates professional demeanor, appearance and attitude. - Proven ability to remain calm under pressure; resilient. - Sound judgment and problem-solving ability. - Be able to appropriately handle confidential and highly sensitive material.- Demonstrated ability to be flexible and adapt to an ever-changing work environment. - Assertive and resourceful; motivated; willing to ask questions and take initiative without direction.
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