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Receptionist
Banner Health • Mesa, AZ 85213 • Posted 1 day ago
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Banner Home Medical Equipment is seeking a full-time Receptionist to join their team in Mesa, Arizona. The role involves greeting and assisting patients, families, and visitors, providing quality customer service, and potentially answering phones and controlling access to care delivery areas. This position offers the opportunity to join a fast-growing post-acute services agency in Arizona.
Responsibilities
- Greets and assists visitors to the area, providing them with general information regarding processes and policies, and directing them to appropriate resources, services, or areas.
- Maintains an orderly waiting area and works with volunteer services to provide a positive/satisfying experience for patients and/or visitors.
- Reports maintenance issues as needed to facilitate visitor comfort and safety.
- Coordinates access to the care delivery area, performs visitor authorization procedures, serves as a liaison between visitors and staff, relays visitor concerns to staff, and coordinates visitor support services such as assigning lockers, taking and relaying messages, assigning pagers to visitors, etc.
- May answer phones, transfer calls, take messages, and relay messages and information as needed.
- May perform additional functions such as assembling charts, filing, sorting mail, maintaining supplies inventory, transporting patients, processing occasional miscellaneous payments, or other appropriate duties as requested.
- Performs functions within established parameters. Customers include patients, families, and the community at large.
Qualifications
Required
- Good interpersonal communication skills
- Ability to display compassion in stressful situations
- Effective interpersonal communication skills
- Friendly customer service attitude
Preferred
- High school diploma/GED or equivalent working knowledge
- Additional related education and/or experience
About Banner Health
Banner Health is a non-profit healthcare organization based in the United States, with headquarters in Phoenix, Arizona. They provide a wide range of healthcare services including hospitals, primary care, specialty care, home care, and hospice services. Operating over 30 hospitals and medical centers across six states, Banner Health offers telemedicine services and partners with academic institutions for joint ventures, making it one of the largest healthcare systems in the country known for quality care and innovation.
Full Job Description
**Primary City/State:**
Mesa, Arizona
**Department Name:**
HME East Location
**Work Shift:**
Day
**Job Category:**
Administrative Services
The future is full of possibilities. At Banner Health, we're excited about what the future holds for health care. That's why we're changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you're ready to change lives, we want to hear from you. Apply today.
Banner Home Medical Equipment is one of the top providers in Maricopa County and Pima County market in Arizona, and Weld/Larimer counties in Northern Colorado. We provide respiratory, sleep, ventilation, and other high-acuity respiratory services. Additional products and services that we provide include but are not limited to: Photo Therapy, Negative Wound Pressure Therapy, Orthotic and Prosthetics, Durable Medical Equipment, Enteral Nutrition, Ostomy, and Wound Care Supplies. We service over 100,000 customers each year and anticipate additional growth in the coming year. We are accredited by The Compliance Team (TCT) and have consistently achieved three-year certifications for all lines of service. in addition to achieving TCT certifications, we are also recognized by The Compliance Team as an exemplary provider! Join a fast-growing post-acute services agency in AZ.
Banner Home Care is looking to add a **Receptionist** to their team. This is a full time, day shift opportunity. As a Receptionist you will be responsible for answering the phone and assisting customers/patients that come into the office for item pick-up or questions. This position is scheduled **Monday - Friday 8:30am - 5:00pm.**
POSITION SUMMARY
This position is responsible for greeting, screening, and providing assistance to patients, families, and visitors. This position provides quality customer service and may also answer phones and control access to a care delivery area.
CORE FUNCTIONS
1. Greets and assists visitors to the area. Provides them with general information regarding processes and policies, and directs them to appropriate resources, services, or areas.
2. Maintains an orderly waiting area and works with volunteer services to provide a positive/satisfying experience for patients and/or visitors. Reports maintenance issues as needed to facilitate visitor comfort and safety.
3. In patient care delivery areas, coordinates access to the care delivery area, performs visitor authorization procedures, serves as a liaison between visitors and staff, relays visitor concerns to staff, and coordinates visitor support services such as assigning lockers, taking and relaying messages, assigning pagers to visitors, etc.
4. May answer phones, transfer calls , take messages, and relay messages and information as needed.
5. May perform these additional functions, depending on assigned area: assembles charts, files, sorts mail, maintains supplies inventory, transports patients, processes occasional miscellaneous payments, or other appropriate duties as requested.
6. Performs functions within established parameters. Customers include patients, families, and the community at large.
MINIMUM QUALIFICATIONS
Must have good interpersonal communication and display compassion in stressful situations. This position requires effective interpersonal communication skills and a friendly customer service attitude.
PREFERRED QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Additional related education and/or experience preferred.
**EEO Statement:**
EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)
Our organization supports a drug-free work environment.
**Privacy Policy:**
Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)
EOE/Female/Minority/Disability/Veterans
Banner Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability
Mesa, Arizona
**Department Name:**
HME East Location
**Work Shift:**
Day
**Job Category:**
Administrative Services
The future is full of possibilities. At Banner Health, we're excited about what the future holds for health care. That's why we're changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you're ready to change lives, we want to hear from you. Apply today.
Banner Home Medical Equipment is one of the top providers in Maricopa County and Pima County market in Arizona, and Weld/Larimer counties in Northern Colorado. We provide respiratory, sleep, ventilation, and other high-acuity respiratory services. Additional products and services that we provide include but are not limited to: Photo Therapy, Negative Wound Pressure Therapy, Orthotic and Prosthetics, Durable Medical Equipment, Enteral Nutrition, Ostomy, and Wound Care Supplies. We service over 100,000 customers each year and anticipate additional growth in the coming year. We are accredited by The Compliance Team (TCT) and have consistently achieved three-year certifications for all lines of service. in addition to achieving TCT certifications, we are also recognized by The Compliance Team as an exemplary provider! Join a fast-growing post-acute services agency in AZ.
Banner Home Care is looking to add a **Receptionist** to their team. This is a full time, day shift opportunity. As a Receptionist you will be responsible for answering the phone and assisting customers/patients that come into the office for item pick-up or questions. This position is scheduled **Monday - Friday 8:30am - 5:00pm.**
POSITION SUMMARY
This position is responsible for greeting, screening, and providing assistance to patients, families, and visitors. This position provides quality customer service and may also answer phones and control access to a care delivery area.
CORE FUNCTIONS
1. Greets and assists visitors to the area. Provides them with general information regarding processes and policies, and directs them to appropriate resources, services, or areas.
2. Maintains an orderly waiting area and works with volunteer services to provide a positive/satisfying experience for patients and/or visitors. Reports maintenance issues as needed to facilitate visitor comfort and safety.
3. In patient care delivery areas, coordinates access to the care delivery area, performs visitor authorization procedures, serves as a liaison between visitors and staff, relays visitor concerns to staff, and coordinates visitor support services such as assigning lockers, taking and relaying messages, assigning pagers to visitors, etc.
4. May answer phones, transfer calls , take messages, and relay messages and information as needed.
5. May perform these additional functions, depending on assigned area: assembles charts, files, sorts mail, maintains supplies inventory, transports patients, processes occasional miscellaneous payments, or other appropriate duties as requested.
6. Performs functions within established parameters. Customers include patients, families, and the community at large.
MINIMUM QUALIFICATIONS
Must have good interpersonal communication and display compassion in stressful situations. This position requires effective interpersonal communication skills and a friendly customer service attitude.
PREFERRED QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Additional related education and/or experience preferred.
**EEO Statement:**
EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)
Our organization supports a drug-free work environment.
**Privacy Policy:**
Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)
EOE/Female/Minority/Disability/Veterans
Banner Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability
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