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SENTA Partners • Atlanta, GA 30350 • Posted 2 days ago
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In-person • Full-time • $50,000-$63,000/yr • Mid Level
Job Highlights
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SENTA Partners is seeking an Administrative Assistant to join their team, focusing on patient management, administrative support, office coordination, and customer service within a medical office or healthcare setting. The role involves greeting and checking in patients, scheduling appointments, maintaining patient records, assisting with insurance documentation, and ensuring smooth office operations. The ideal candidate will have a high school diploma or equivalent, with an associate's degree or certification in office administration preferred, and a minimum of 2 years of experience in a medical office or healthcare setting.
Responsibilities
- Greet and check-in patients upon arrival.
- Schedule and confirm patient appointments.
- Maintain and update patient records in compliance with privacy regulations.
- Assist patients with insurance documentation and billing inquiries.
- Answer and direct phone calls in a professional manner.
- Manage incoming and outgoing mail.
- Prepare and manage correspondence, reports, and documents.
- Order and maintain office supplies and inventory.
- Coordinate with medical staff to ensure smooth office operations.
- Assist with the preparation of patient charts and ensure accurate filing.
- Maintain a clean and organized reception area.
- Provide friendly and efficient service to patients and visitors.
- Address patient inquiries and resolve any issues promptly.
- Facilitate communication between patients and healthcare providers.
Qualifications
Required
- High school diploma or equivalent.
- Minimum of 2 years of experience in a medical office or healthcare setting.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- Ability to sit for extended periods.
- Ability to lift up to 20 pounds occasionally.
Preferred
- Associate's degree or certification in office administration or related field.
- Familiarity with medical terminology and electronic health records (EHR) systems.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
Full Job Description
Description
Job Title: Administrative Assistant
SENTA Partners is a leading management services organization specializing in providing comprehensive support to ENT and Allergy private practices across the southern and southeastern United States. Our mission is to enhance the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.
Key Responsibilities:
Patient Management:
- Greet and check-in patients upon arrival.
- Schedule and confirm patient appointments.
- Maintain and update patient records in compliance with privacy regulations.
- Assist patients with insurance documentation and billing inquiries.
Administrative Support:
- Answer and direct phone calls in a professional manner.
- Manage incoming and outgoing mail.
- Prepare and manage correspondence, reports, and documents.
- Order and maintain office supplies and inventory.
Office Coordination:
- Coordinate with medical staff to ensure smooth office operations.
- Assist with the preparation of patient charts and ensure accurate filing.
- Maintain a clean and organized reception area.
Customer Service:
- Provide friendly and efficient service to patients and visitors.
- Address patient inquiries and resolve any issues promptly.
- Facilitate communication between patients and healthcare providers.
Qualifications:
Education:
- High school diploma or equivalent required.
- Associate's degree or certification in office administration or related field preferred.
Experience:
- Minimum of 2 years of experience in a medical office or healthcare setting preferred.
- Familiarity with medical terminology and electronic health records (EHR) systems is a plus.
Skills:
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
Personal Attributes:
- Professional and positive demeanor.
- High level of attention to detail.
- Ability to maintain confidentiality and handle sensitive information.
Physical Requirements:
- Ability to sit for extended periods.
- Ability to lift up to 20 pounds occasionally.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement plan options
- Professional development opportunities
Requirements
Education/Credentials:
Experience:
Related skills and competencies:
Job Title: Administrative Assistant
SENTA Partners is a leading management services organization specializing in providing comprehensive support to ENT and Allergy private practices across the southern and southeastern United States. Our mission is to enhance the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.
Key Responsibilities:
Patient Management:
- Greet and check-in patients upon arrival.
- Schedule and confirm patient appointments.
- Maintain and update patient records in compliance with privacy regulations.
- Assist patients with insurance documentation and billing inquiries.
Administrative Support:
- Answer and direct phone calls in a professional manner.
- Manage incoming and outgoing mail.
- Prepare and manage correspondence, reports, and documents.
- Order and maintain office supplies and inventory.
Office Coordination:
- Coordinate with medical staff to ensure smooth office operations.
- Assist with the preparation of patient charts and ensure accurate filing.
- Maintain a clean and organized reception area.
Customer Service:
- Provide friendly and efficient service to patients and visitors.
- Address patient inquiries and resolve any issues promptly.
- Facilitate communication between patients and healthcare providers.
Qualifications:
Education:
- High school diploma or equivalent required.
- Associate's degree or certification in office administration or related field preferred.
Experience:
- Minimum of 2 years of experience in a medical office or healthcare setting preferred.
- Familiarity with medical terminology and electronic health records (EHR) systems is a plus.
Skills:
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
Personal Attributes:
- Professional and positive demeanor.
- High level of attention to detail.
- Ability to maintain confidentiality and handle sensitive information.
Physical Requirements:
- Ability to sit for extended periods.
- Ability to lift up to 20 pounds occasionally.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement plan options
- Professional development opportunities
Requirements
Education/Credentials:
- High school diploma or equivalent
- College degree strongly preferred
Experience:
- 3-5 years directly related job experience.
Related skills and competencies:
- Demonstrated proficiency in PC. High proficiency in Microsoft Office applications, specifically Word, Excel, and PowerPoint.
- Demonstrated exceptional customer service and communication (verbal and written) skills.
- Demonstrated excellent ability to interface with people using tact and diplomacy.
- Demonstrated ability to maintain confidentiality of information,
- Demonstrated excellent organization and detail-oriented skills.
- Demonstrated ability to coordinate and prioritize multiple tasks in a fast-paced environment.
- Demonstrated ability to work under pressure.
- Demonstrated excellent telephone etiquette.
- Demonstrated excellent organizational skills.
- Demonstrated outstanding attention to detail to review and edit text and prepare various written documents.
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