The Customer Success Manager at Hewlett-Packard is responsible for managing solution/services adoption, client management including annual recurring revenue/profit management, growth, ongoing services delivery management, and ensuring high customer health, low churn rate, and high renewal rate. This role involves partnering with the Transition Team for initial onboarding, performing strategic account planning, understanding HP products and solutions, and becoming a trusted advisor to customer stakeholders at C-level.

CUSTOMER SUCCESS MANAGER

Customer Success Manager

Medcor is seeking a Customer Success Manager responsible for meeting customer expectations, ensuring satisfaction and retention, and identifying opportunities for improvement and new business. This role involves proactive relationship building, understanding customer goals, resolving issues, and collaborating with internal teams to maximize the value of Medcor's products and services. The position is remote, based in Denver, CO, and includes travel (approximately 13 weeks per year).

As a Customer Success Manager at Userpilot, you will be the primary point of contact for customers from a product perspective, working closely with their Relationship Manager to ensure a positive product experience. Your role involves product education, strategy, account reviews, webinars, and managing customer correspondence to build strong relationships throughout the customer lifecycle. You will also be responsible for renewals, retention, and gathering and sharing customer feedback with product teams.

Focus On Life Biz is seeking a motivated and enthusiastic Customer Success Manager with over 5 years of experience in a similar role. This remote position offers the freedom to design your own schedule, choose your work location, and manage your hours. The ideal candidate will thrive on innovative thinking, be passionate about continuous learning, and value being part of a greater purpose. This role involves participating in weekly Zoom training, developing and executing marketing strategies, implementing lead generation techniques, conducting interviews, facilitating Q&A sessions, and building a successful online presence.

Customer Success Manager - Work Remotely

DealHub is seeking a Customer Success Manager for their Austin, TX team to serve as the primary point of contact for SMB customers, ensuring their satisfaction with the product, maintaining high retention, and maximizing expansion opportunities. The role involves leading the onboarding and ongoing process, managing a large portfolio of customers, conducting training sessions, and collaborating with cross-functional teams to advocate for customer needs.

The Retail Customer Experience Manager at Michaels Arts and Crafts is responsible for delivering a customer-centric shopping experience by managing and delivering effective front-end operations and expectations. This role involves leading omnichannel processes, maintaining store recovery standards, ensuring compliance with laws and Company policies, and managing inventory and customer service processes. The manager also plays a key role in training and coaching the customer experience team, managing the onboarding of new team members, and leading custom framing solutions in select stores.

Retail Customer Experience Manager-PT

Retail Customer Experience Manager

Modernizing Medicine is seeking a Customer Success Manager to join their Strategic Customer Success team, focusing on Otolaryngology clients. This role involves acting as the post-sale consultative partner and trusted advisor, responsible for the retention and advocacy of an assigned book of business. The CSM will be the primary relationship owner between strategic customers and internal stakeholders, driving customer engagement and adoption, and advocating on behalf of customers to ensure their success and satisfaction with the company's SaaS cloud platform.

Modernizing Medicine is seeking a Customer Success Manager to join their Strategic Customer Success team, focusing on Otolaryngology clients. This role involves acting as the post-sale consultative partner and trusted advisor, responsible for the retention and advocacy of an assigned book of business. The CSM will articulate the value of the SaaS cloud platform, drive customer engagement and adoption, and advocate on behalf of customers by identifying risks and collaborating internally to deliver solutions.

Sitero is seeking a highly motivated and strategic Customer Success Manager to support Sitero's global customer base. This role involves deploying Sitero's Customer Success strategy, managing customer relationships to ensure satisfaction and account growth, and driving net-new business through existing customer relationships. The position requires working cross-functionally, both internally and externally, and plays a pivotal role in delivering a 'white glove' level of customer service.

Brightflag is seeking a highly motivated Customer Success Manager with extensive experience in managing high-touch relationships with a blend of mid-market and enterprise customers. The role involves delivering value to customers across a diverse set of industries, ensuring renewal, and driving the successful adoption of Brightflag's solutions. The ideal candidate will have strong skills in communication, organization, presentation, data analysis, problem solving, time management, and relationship building.

Customer Success Manager (West Coast)

We are seeking a Senior Customer Success Manager for a Seed stage SaaS Startup. In this role, you will manage relationships with key customers worldwide, from initial onboarding to long-term partnerships. You will work closely with internal teams to ensure the best possible customer experience, identify customer pain points, and develop solutions that drive satisfaction and retention.

Customer Success Manager - SaaS / FinTech Experience Required!

Senior Customer Success Manager

MyOme is seeking a passionate and strategic-thinking Enterprise Customer Success Manager to build and nurture successful long-term relationships with enterprise-level clients. This role involves developing strategic customer relationships, leading the onboarding process for new accounts, ensuring account health, collaborating with various teams to drive growth, and contributing to shaping best practices for the CSM function.

Enterprise Customer Success Manager (Remote)

Enterprise Customer Success Manager

As a Customer Marketing Senior Manager at Algolia, you will oversee the Customer Advocacy and Customer Expansion functions, providing strategic oversight to ensure the customer relationship is nurtured across the lifecycle. This role involves working cross-functionally to drive expansion pipeline, promote customer retention, and enhance adoption and usage of key products. You will manage the Customer Marketing budget, develop its roadmap, and advise senior leadership based on data and insights.

CUSTOMER MARKETING, SENIOR MANAGER

Customer Marketing Senior Manager

Plivo is seeking a Senior Customer Success Manager (CSM) to manage a portfolio of customers in the United States and Canada, focusing on developing and nurturing long-term relationships. The role involves liaising between customers and cross-functional internal teams to ensure the successful adoption of Plivo's offerings and achieving business outcomes. The position requires a proactive approach to resolving customer issues, outstanding communication skills, critical thinking, and impeccable time management. The role is remote, with a preference for candidates in the central or eastern United States, ideally Austin, TX.

The Consulting Manager at Snowflake Computing leads a team of Solutions Architects and Consultants, ensuring the success of projects and customers by leveraging technical expertise and project delivery skills. This role involves managing a team, mentoring team members, acting as the first level of escalation management, recruiting, and working closely with product and services sales teams to close growth opportunities. The ideal candidate will have a strong background in data analytics, database technology, and project management, along with excellent communication skills and the ability to travel up to 25% of the time.

CONSULTING MANAGER, SOUTH CENTRAL

Consulting Manager

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Customer Satisfaction Manager Jobs in Austin, TX Hiring Now

CUSTOMER SUCCESS MANAGER

Customer Success Manager

Customer Success Manager

Customer Success Manager - Work Remotely

Customer Success Manager

Retail Customer Experience Manager-PT

Customer Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager (West Coast)

Customer Success Manager - SaaS / FinTech Experience Required!

Enterprise Customer Success Manager (Remote)

CUSTOMER MARKETING, SENIOR MANAGER

Senior Customer Success Manager

CONSULTING MANAGER, SOUTH CENTRAL