SAIC is seeking an experienced and customer service oriented Deskside Support Technician to join their team. The role involves providing Tier II help desk support, creative problem solving to ensure customer satisfaction and productivity, and coordinating support issues. The candidate will also be responsible for hardware/software upgrades, system functionality testing, documentation maintenance, and consulting with various teams to restore services. This position requires comprehensive knowledge in Information Technology service delivery and at least 2 years of relevant work experience.

Deskside Support Technician

Base-2 Solutions is seeking a motivated Technical Manager to lead the day-to-day operations of a DoD/IC Zero Trust effort. The role involves working closely with the program manager and engineering director to understand requirements, define project scopes, and create detailed project plans. The Technical Manager will also lead and manage a team of software developers, ensuring projects align with business goals and deliver value to users.

Technical Manager

The Data Center Manager at Base-2 Solutions, LLC is responsible for the monitoring and maintenance of all data center operations. This role involves collaborating with the government customer to define and enforce processes and standards, ensuring compliance, tracking resource consumption, coordinating access and logistics, and managing data center equipment and procedures. The position requires a bachelor's degree and over 10 years of relevant experience, including experience in an AGILE environment, data center strategy, and hardware configuration management.

Data Center Manager

The IT Program Manager (Service Delivery) at the U.S. Department of Justice, Office of Justice Programs, Office of Administration, Human Resources Division, Analytics and Systems Management Branch, serves as a technical expert in cloud services, overseeing operations, automation, and integration to enhance processes and support emerging technologies. This role involves managing the customer relationship management program, developing user interfaces, automating flows, creating reports and dashboards, and overseeing the OA service delivery program using the ServiceNow platform.

IT PROGRAM MANAGER (SERVICE DELIVERY)

IT Program Manager (Service Delivery)

The Help Desk Analyst at Mersen USA EP Corp is a field-based role responsible for providing consistent, quality support to customers, following and developing new sales leads, meeting sales volume objectives, coordinating technical support, and intervening in customer service issues. This position requires a blend of sales and technical skills, with a focus on maintaining superior relations with the customer base, developing sales strategies, and ensuring accurate sales forecasts and administration.

Help Desk Analyst

Kadiak LLC, a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance to work 2nd shift in support of Kadiak and our government customer in Vienna, Virginia. The role involves managing daily operations of the service desk, leading the service desk shift team, and ensuring continuous development and improvement of the service desk. Competitive compensation and an exceptional benefits package are offered.

2nd shift Service Desk Leader

Service Desk Leader

AT&T Global Public Sector is seeking a Service Desk Officer for the TAC2O program, providing managed IT support for SAP-IT systems critical to defense intelligence. This role involves operating the DIA headquarters TAC2O system, supporting highly sensitive defense programs, and requiring TS/SCI clearance with Counter-Intelligence Polygraph. Responsibilities include Tier 1 Service Desk support, network and server infrastructure monitoring, troubleshooting, and serving as a liaison between end users and technical staff.

Service Desk Officer (Government)

Service Desk Officer

The Support Desk Quality Assurance Lead at a top fashion company is responsible for ensuring high standards of service and efficiency within the support desk operations. This role involves reviewing and analyzing customer feedback, tracking and trending support interactions, and addressing issues to enhance overall service quality. The Lead will use critical thinking skills to work in partnership with leadership to establish effective processes, solve complex problems, and work flexibly to meet the needs of the business.

Support Desk Lead

ECS is seeking a DevOps Manager to work in our Fairfax, VA office on the Continuous Diagnostics and Mitigation (CDM) Cyber data solution. This role involves managing Release Engineering and Site Reliability Engineering disciplines, focusing on building and deploying solutions, ensuring system resilience, and maintaining comprehensive monitoring and logging systems. The successful candidate will work closely with development and operations teams to implement best practices in DevOps, automate infrastructure, and maintain scalable and resilient systems. This position requires a strong focus on continuous improvement, team management, and adherence to security and compliance requirements.

DEVOPS MANAGER

DevOps Manager

As a Service Desk Analyst at CAI, you will be responsible for providing Level 1 technical support to users, ensuring efficient and accurate support via phone, email, or chat. This role involves general IT end-user support, including troubleshooting hardware and software, resetting passwords, and providing first-level support. The position is full-time and remote, requiring strong customer service skills and technical knowledge.

Service Desk Analyst

The IT Infrastructure Support Manager at General Dynamics will oversee the management and operations of the U.S. Department of State, Bureau of Population, Refugees, and Migration (PRM) Refugee Processing Center (RPC) Operations. This role involves IT infrastructure and network support, maintenance and enhancement of PRM’s refugee case processing software, data analytics capabilities, and ensuring cybersecurity compliance. The manager will support the project manager and deliverables, maintain strategic relationships, oversee IT infrastructure and team, and ensure operational excellence and IT systems management.

IT INFRASTRUCTURE SUPPORT MANAGER

IT Infrastructure Support Manager

Guidehouse is seeking an IT professional with experience in technical support to join their Service Desk team. The role involves providing 1st and 2nd level IT support to Guidehouse employees globally, troubleshooting various technical issues, and documenting solutions. The position requires strong communication skills, the ability to work effectively in a team, and proficiency in using support tools. This is a remote position with no travel required.

Service Desk Front Line Support Agent

GovCIO is seeking a Service Desk Administrator to provide user support and customer service on government customer computer applications and platforms. This fully remote position involves troubleshooting problems, advising on appropriate actions, and handling user issues and requests. The role requires a high school diploma with 5+ years of technical support experience, including Microsoft Windows 10/11 and Office suite, and 3+ years of experience with ServiceNow.

Service Desk Administrator (Journeyman)

Service Desk Administrator

The Service Desk Specialist must possess and apply expertise on multiple complex work assignments, which may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. This role involves operating with appreciable latitude in developing methodology and presenting solutions to problems, contributing to deliverables and performance metrics where applicable.

Tier II Service Desk Specialist

NuAxis LLC is seeking a Service Operations Manager to oversee day-to-day operations, ensure efficient service delivery, and drive continuous improvement for IT services for DOL contracts. This role involves managing internal teams, client relationships, and leading operational improvements, with a focus on ITIL framework and service management best practices.

Service Operations Manager

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