ActioNet is seeking a Data Center Manager to oversee the management of day-to-day operations, maintenance, and new installations within our data centers in the Washington, D.C., metro area. This role involves being the main Point of Contact (POC) and requires a Public Trust clearance. The ideal candidate will have extensive data center management experience, a strong understanding of IT infrastructure, and excellent customer service skills. This position offers hybrid work and requires leadership, direction, and technical support for data center operations.

DATA CENTER MANAGER

Data Center Manager

American Systems is seeking a highly motivated Help Desk Technician with 4 years of experience and DHS Clearance to provide remote support for customers including the DoD and Federal Government. The role involves performing Tier 1 troubleshooting under the supervision of the Service Desk Manager, providing basic computer help desk support, and troubleshooting user problems. This is a remote/telecommute position supporting first shift hours in California.

Help Desk Technician - DHS Clearance - (24347)

Help Desk Technician

Insight Global is seeking a Lead Help Desk Technician to lead a team of tier 1 and tier 2 help desk technicians in the St. Louis, MO area. The role involves remote troubleshooting in a Windows environment, acting as an escalation point for junior technicians, and setting KPIs and goals for the team. The individual will use a ticketing system daily and support a virtual environment.

Lead Help Desk Technician

M.C. Dean is seeking a Help Desk System Specialist to join their Security and Electronic Systems business unit. This role involves interacting with customers, diagnosing, analyzing, troubleshooting, and resolving desktop system related issues, performing systems analysis, preventative maintenance, and working with technicians to ensure system health. The position requires a high school diploma or equivalent with 6+ years of relevant experience, or an associate's degree with 4+ years of relevant experience, or a bachelor's degree with 2 years of relevant experience. The role is based in Tysons, VA and requires the ability to obtain a DoD TS/SCI w/ polygraph clearance.

Help Desk System Specialist - Tysons, VA

Help Desk System Specialist

As a Department Manager at Primark, you will be responsible for owning a department, focusing on maximizing its sales, inventory, and standards. This role involves managing inventory, driving sales through commercial acumen, maintaining competitive advantage in the local market, and leading a team of Sales Associates and Team Leaders. The position offers a robust onboarding period, competitive benefits, and work-life balance.

DEPARTMENT MANAGER - POTOMAC MILLS

Department Manager

As a Technical Manager at Bloomberg Industry Group, you will lead a diverse team of engineers in building and maintaining enterprise software solutions for corporate tax professionals across the US. This role involves managing a team, working on SaaS products for managing tax complexity, and collaborating with leadership and other teams to promote innovation, risk-taking, and continuous learning. You will also be responsible for ensuring the development of scalable, secure, resilient, and highly available solutions.

TECHNICAL MANAGER

Technical Manager

GovCIO is seeking a Help Desk Team Lead for an onsite position in Washington DC. The role involves managing a team of Windows and Exchange/Office Admins, supporting the implementation of MS Office product upgrades, performing Active Directory account administration, and overseeing Service Desk metrics to ensure compliance with service level agreements. The ideal candidate will have a strong background in Microsoft Exchange/Office 365 administration, experience in a service desk or helpdesk environment, and a passion for IT and excellent customer service.

Help Desk Team Lead

As a Service Manager at Trek Bikes, you will lead the operations of your store's Service Center, ensuring the best experience for customers by managing workflow, staffing, and KPIs. You will be the primary service advisor, integrating sales and service experiences, training your team, managing service costs, and ensuring a clean and efficient department. Excellent communication skills are essential for managing communications from the Service Department to customers and writing over 50% of the work orders for the shop.

Service Manager

ActioNet is seeking a Task Manager with Secret Clearance for immediate placement in the DC, Maryland, and Virginia area. The role involves planning, initiating, and managing information technology projects, leading and guiding technical staff, and serving as a liaison between business and technical aspects of projects. The position requires a Bachelor's degree in a technical field, with a Master's preferred, and four years of experience. Experience with managing Defense Health Agency (DHA) and/or Military Medical programs is highly preferred.

TASK MANAGER

Task Manager

The Help Desk Support role at Insight Global involves validating employee requests for password resets, providing password reset support via phone or chat, and ensuring compliance with service level agreements. The role progresses to traditional help desk support, including high call volume ticket resolution as a level one analyst. Responsibilities include managing individual performance based on key metrics, maintaining communications with callers, and contributing to the knowledge base.

Remote Help Desk

Help Desk Support

Insight Global is seeking Service Desk Analysts to join the fully remote, 365, 24x7 Level 1 Service Desk for an international law firm. This role focuses on phone support, 1st level support, and managing processes for Incident, Change, Service Request, and Problem Management. The position requires customer service-oriented, high energy, professional individuals eager to learn new technologies. Analysts will handle 400-500 contacts a day, with 33% of tickets being calls and 67% emails, and may need to work on US holidays on a skeleton crew.

Tier 1 Service Desk Analyst (REMOTE) - DAY SHIFTS

Service Desk Analyst

The Service Desk Specialist I at Sutter Health provides first-level support to clients via various modes of contact, including phone and portal, offering resolution of technical problems and information technology issues for desktop, laptop, or network services. This role involves ensuring the timely resolution of issues or escalating them to appropriate technical support personnel, supporting Service Desk service level metrics, and performing Service Management Access Specialist functions. The position is eligible for work from home within the Sutter Health Northern California footprint.

Service Desk Specialist I

The Workplace Enterprise Service Director at AstraZeneca is responsible for the end-to-end management of services delivered through physical devices used by employees. This includes service strategy, performance, and availability, as well as the delivery of a world-class catalogue and strategic standards. The role encompasses managing Laptops, Desktops, Mobile, Print, and Video Conferencing, ensuring currency, partner and supplier contract management, technology roadmap and refresh, and driving technology innovation to improve the employee experience and efficiency.

WORKPLACE ENTERPRISE SERVICE DIRECTOR

Workplace Enterprise Service Director

The Desktop Support Administrator at Itero Group is responsible for providing Desktop Support Services to a Government client, including managing service request tickets, operating system support, applications and software support, and troubleshooting peripheral devices. This role involves systems administration, troubleshooting, and operational duties on computer systems, supporting and maintaining applications, and providing training on device and application use.

Desktop Support Administrator - Secret

Desktop Support Administrator

The Manager of Customer Support at Maverc Technologies is responsible for overseeing and leading the customer support team to ensure exceptional service delivery and customer satisfaction. This role involves strategic planning, team management, process improvement, and collaboration with other departments to enhance the overall customer experience. The position supports one of our State Agency customers and requires a blend of IT experience, project management skills, and leadership abilities.

Manager of Customer Support (Remote)

Manager of Customer Support

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